Calgary Herald

Twitter tightens rules targeting content seen as abusive

- ALEXANDRA OLSON

Twitter has begun enforcing stricter policies on violent and abusive content like hateful images or symbols, including those attached to user profiles.

The new guidelines, first announced one month ago, were put into place Monday. Monitors at the company will weigh hateful imagery in the same way they do graphic violence and adult content.

If a user wants to post symbols or images that might be considered hateful, the post must be marked “sensitive media.” Other users would then see a warning that would allow them to decide whether to view the post.

It is banning users from abusing or threatenin­g others through their profiles or usernames.

Twitter continues to work out internal monitoring tools and it is revamping the appeals process for banned or suspended accounts. It will also begin accepting reports from users. Users can report profiles, or users, that they consider to be in violation of Twitter policy. Previously, users could only report individual posts.

Now being targeted are “logos, symbols, or images whose purpose is to promote hostility and malice against others based on their race, religion, disability, sexual orientatio­n, or ethnicity/national origin.”

There is no specific list, however, of banned symbols or images. Rather, Twitter will review complaints individual­ly to consider the context of the post or profile.It is also broadening policies intended to reduce threatenin­g content, to include imagery that glorifies or celebrates violent acts. That content will be removed and repeat offenders will be banned. It will ban accounts affiliated with “organizati­ons that use or promote violence against civilians to further their causes.”

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