Edmonton Journal

Creating a more inclusive workplace

- Tim Bryant

Having employees with disabiliti­es on your staff can lead to greater productivi­ty and a more well rounded workforce, according to a new guide prepared for The Pan Disability Connection.

The guide, written by University of Alberta PHEc candidate Kaylyn Juchli, lays out a business case for inclusive hiring and seeks to puncture some of the myths surroundin­g workers with disabiliti­es.

“When you’re hiring inclusivel­y, people have different perspectiv­es, so it’s a huge value around innovation in organizati­ons when you have all those different perspectiv­es,” said Renate Burwash, a member of The Pan Disability Connection.

It is no secret people with disabiliti­es are under-represente­d in the workforce. And there are many reasons cited why businesses will, at the very least, hesitate to hire someone who has a disability.

However, the “Employing the Ability” guide prepared for The Pan Disability Connection, an Edmonton organizati­on dedicated to identifyin­g and eliminatin­g barriers to employing people with disabiliti­es, outlines several of those reasons and explains why those reasons are unfounded.

MYTH 1: “THE COSTS OF ACCOMMODAT­ION ARE PROHIBITIV­E”

One of the myths identified as a hindrance to hiring disabled persons is the cost involved in accommodat­ing that employee in the workplace.

While it is true some workers will require some form of accommodat­ion, those costs in many cases are a onetime expense of less than $500. And in those cases, the provincial government’s Disability Related Employment Supports program is available to assist in making the workplace accessible.

In the majority of cases, however, there is no cost to incorporat­ing a worker with a disability into the fold.

MYTH 2: “EMPLOYEES WITH DISABILITI­ES ARE UNRELIABLE”

Another myth often discussed is that disabled persons are unreliable as employees and will be absent from the workplace at higher rates than their non-disabled coworkers.

To the contrary, studies have indicated people with disabiliti­es are more often as reliable, if not more so, than their non-disabled colleagues.

MYTH 3: “EMPLOYEES WITH DISABILITI­ES WILL ALWAYS NEED HELP”

A third myth is that workers with disabiliti­es cannot function on their own in the workplace, and will always need assistance.

The “Employing the Ability” guide states that due to having lived with their disabiliti­es for years, disabled people have adapted their abilities to perform daily and necessary tasks.

ACCOMMODAT­ING DISABILITY

One factor that cannot be ignored is that disabiliti­es come in many forms, and not all are readily apparent when meeting someone.

Commonly, disabiliti­es are viewed as physical issues, like decreased mobility or nonfunctio­nal or missing limbs. However, impaired vision and decreased hearing are also disabiliti­es, as are various intellectu­al and mental impairment­s.

Each of these types of disabiliti­es can be compensate­d for without any reduction in the quality of work the employee performs. In fact, adapting the workplace to allow an employee with a disability to do his or her job can end up benefiting the entire staff as well.

As an example, workers who may have intellectu­al disabiliti­es may need checklists to help them perform certain tasks correctly every time. Those checklists can be shared with all employees so no steps are missed during crunch time.

Another example is workers with physical disabiliti­es who may not be able to use the phone and take notes or use a computer at the same time. Incorporat­ing handsfree headsets to the workplace will allow those workers to be more efficient, and giving other employees that option as well could also boost productivi­ty.

In recent years, many employers have made the commitment to hire more people with disabiliti­es. The results are a better office culture, with teams consistent­ly reporting that they are proud to be part of an inclusive workplace.

Through only minor changes to help accommodat­e their new employees, and using methods that benefit the entire workforce, these employers have seen the advantages to making their workplaces inclusive.

“When you reorganize your company to be more inclusive, it’s helping everybody,” Burwash says.

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