Homes by Avi introduces Avi After Care, a forward thinking post-purchase warranty program for their homebuyers
Buying a home is the biggest investment of your life
Creating beautiful places to call home are words often heard at Edmonton homebuilder Homes by Avi, which is currently celebrating over 40 years of business.
As no stranger to the residential construction industry, this Albertabased builder certainly has made a name for itself. With operations in Edmonton, Calgary, and even Austin, Texas, their reach is far spread and their unwavering commitment to their homeowners only continues to grow. It’s no surprise this awardwinning builder is ready to introduce their next innovative offering to buyers.
And it’s called Avi After Care.
“When you buy a new home, a warranty program is expected, but Avi After Care is so much more than a warranty,” says Donna Bruce, director of marketing at Homes by Avi Group of Companies on their new aftercare program. From first quarter to twelve month checks, readily accessible homecare tips, online maintenance resources and videos, and a personalized profile on Homes by Avi’s online customer portal, Myavihome, Avi After Care doesn’t miss a beat in providing homeowners with the resources, knowledge, and support they need when purchasing their new home.
“Our customer is at the centre of everything we do,” says Bruce. “From the thoughtful layouts of our show homes and the sales experience, to construction and quality processes, possession, and post-purchase support, we are always looking for ways to enhance the customer experience.
“Through our warranty process, we identified areas where we are different and over-performed,” says Bruce. And from this Avi After Care was born. Uniquely, the program’s first quarter and yearend checks are specific to home style (attached and detached homes) and segregated again by areas of the home for better and efficient testing and a guarantee that nothing is missed.
At each check, experts visit the home to ensure thorough operations of key areas, including mechanical, appliances, kitchen and bath, finishings, exterior, structural, yard, and safety. Additionally, any defects or warranty related repairs are recorded and addressed by the company’s aftercare team, giving homeowners reassurance that their investments are safe, cared for, and well maintained.
Outside of the aftercare service, Homes by Avi adheres to its own in-house strict six-stage quality control process, alongside regular municipal inspections, to ensure a high standard of quality and function that they can hang their hard hats on.
“Buying a home is the biggest investment of your life,” says Bruce. “And we don’t lose sight of that.” With Avi After Care, you can trust your home to the experts who built it.
Learn more about the Avi After Care difference at homesbyavi.com ,or visit any Edmonton and area show home.