Grand Magazine

MAKING GOOD CONNECTION­S

- By Dan Einwechter Chairman and CEO Challenger

Maximizing efficiency and ensuring customer satisfacti­on is paramount to any successful business. As founder and CEO of an industry leading transporta­tion and supply chain management company, I am always looking for the most efficient way to get from point A to point B. I visit customers, business partners, friends, and family across North America on a regular basis and the accessibil­ity of the Region of Waterloo Internatio­nal Airport allows for a hassle-free, pleasant travel experience.

Convenienc­e and Coverage

Convenienc­e and accessibil­ity are major factors when choosing an airport to fly with. The Region of Waterloo Internatio­nal Airport (YKF) is optimally located and is extremely easy to access. Within minutes I can travel to or from the airport, home, or office and this time savings is monumental to me. Not only does the Region of Waterloo Internatio­nal Airport save me time and distance travelled on land, they do so in the air as well! I can visit customers virtually anywhere across North America by utilizing the airlines with direct flights at this airport. With this kind of coverage and convenienc­e, YKF has become my primary choice airport.

Customer Care

Many larger airports serve millions of passengers every year, creating a crowded and chaotic environmen­t. While the Region of Waterloo Internatio­nal Airport serves over 130,000 customers annually, the service they provide is warm and friendly, creating a feeling of personaliz­ed customer care. The size of the airport in no way limits their operations. In fact it makes interactio­ns with the employees at the airport more meaningful and personal.

Affordable Value

Now you may be asking yourself: how can this airport get any better? Not only do they offer fantastic continent-wide direct flight coverage, quality customer care, and convenient access to the airport, but the Region of Waterloo Internatio­nal Airport also provides all of this and parking at a reasonable price.

Share the Wealth

For all of these reasons, we encourage our customers, employees, friends and family to utilize the Region of Waterloo Internatio­nal Airport as well. When you find a company (in this case an airport) that values your business and your needs as a customer, when you feel an appreciati­on for that company, and feel that appreciati­on reciprocat­ed, you know you’ve made a good connection that you want to share with others.

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