Lethbridge Herald

Dunlop Ford only Alberta dealer to earn Ford of Canada’s highest award for 6 CONSECUTIV­E YEARS

Every year Ford of Canada’s President’s Diamond Award recognizes an elite group of dealership­s across the country that exceeded objectives in sales and customer service. The President’s “Diamond Award”, is the highest honour a Ford dealer can receive for

-

It’s an honour to be a President’s Diamond Award winning Dealer, especially since the award is determined by the people that matter most, our customers.

In Alberta, Dunlop Ford is the only dealership to have earned this prestigiou­s award consecutiv­ely for the past six years.

When asked about their consistent success Gary Dunlop, President of Dunlop Ford, said “It’s an honour to be a President’s Diamond Award winning dealer again, especially since the award is determined by the people that matter most, our customers. Earning this award every year since 2011 is evidence of our team’s commitment to providing outstandin­g customer service. Dunlop Ford has been locally owned and operated by the same family since 1964. We are committed to continuous­ly improving on everything we do. We have an amazing staff that makes sure our customers “Drive Away Smiling“.

As customer expectatio­ns continue to grow, the Dunlop team stays committed to their mission "Dunlop Ford is a family business that takes pride in doing the right thing for our customers, our people, our community and our company. We are committed to continuall­y improving on everything we do, and providing outstandin­g customer service”, will ensure they keep up with the level of service that creates customer advocacy.

The Ford Motor Company of Canada has communicat­ed to all their dealers that the foundation­s to creating customer advocacy are Respect, Trust, Relationsh­ip and Customer In-Control. Dunlop Ford respects that customers want a shopping experience on their terms. Winning the Diamond award for the past 6 years is confirmati­on that Dunlop Ford is committed to Win-Win relationsh­ips through respect, trust, listening to customers and doing the right thing.

The consumer vehicle shopping environmen­t is enticing with great deals and promises offered from many automotive retailers. Respectful­ly, Dunlop Ford encourages consumers to enjoy a Diamond Award winning Sales, Service, Detailing, Parts and Bodyshop experience throughout their entire automotive ownership as well as a great initial purchase. If you haven’t yet… you should discover the Dunlop Diamond difference!

 ??  ??
 ??  ??

Newspapers in English

Newspapers from Canada