Collision centre has done the job

Lethbridge Accident Support Services celebrated five years of service recently at the Collision Reporting Centre at the Lethbridge police station. “As the first city in Alberta to implement a Collision Reporting Centre we are extremely proud to celebrate five years of service and partnership with Accident Support Services International,” said Lethbridge Police Service Chief Rob Davis in a press release. “Since opening, the CRC has saved LPS in excess of 20,000 hours of police officer time that we have been able to re-direct to better serve the community.”

The Lethbridge Collision Reporting Centre simplifies reporting of vehicle collisions through a one-on-one interview process while offering citizens the convenience of a safe, comfortable location to make their collision report. In addition, Accident Support Services’ staff completes the data entry for all official reports, capturing the information for analysis and focused policing initiatives.

Accident Support Services provides access to police and insurers with near real-time collision data and reports through their Collision Reporting & Occurrence Management System.

Police continue to investigate collisions at the scene involving injuries, suspected criminal activity, or damage to private property.

Accident Support Services staff help motorists to complete a police report, apply the ‘Damage Reported to Police’ sticker, photograph damage to the vehicle, and offer the opportunity to contact family, broker or insurance company directly from the centre. Police personnel are also available as needed to assist with the accident report.

The service aims to facilitate an active partnership between the police and insurers in post-accident care for greater convenience for the public and increased road safety.

Supporting insurers writing automobile policies in Alberta fund the program and there is no cost to the police or public for these additional services.