Sim­ple ways to make the world a bet­ter place

Medicine Hat News - - LIFESTYLES - Dr. Linda Han­cock Dr. Linda Han­cock (www.Lin­daHan­cock.com) is the au­thor of “Life is an ad­ven­ture… every step of the way” and “Open for Busi­ness Suc­cess” is a Reg­is­tered Psy­chol­o­gist who has a pri­vate prac­tice in Medicine Hat, Al­berta Canada. She can be

Even though Billy Joel is 67 years of age and has not writ­ten a pop song in decades, he still per­forms at sold-out con­certs and has been de­clared the third big­gest selling artist of all time in the United States. Dur­ing one of his me­dia in­ter­views he was asked about why he has had such a suc­cess­ful ca­reer and replied: “When you are com­pe­tent and you live in an age where there is lots of in­com­pe­tence it makes you ap­pear ex­tra­or­di­nary.”

Is it just me or have you have no­ticed that there seems to be less com­pe­tence in the world to­day? Of­ten cus­tomer ser­vice in re­tail out­lets is non-ex­is­tent or in­ef­fec­tive. It is more and more dif­fi­cult to find tele­phone num­bers for on­line com­pa­nies. Emails are of­ten ig­nored or replied to with inad­e­quate or in­ap­pro­pri­ate in­for­ma­tion.

Re­cently I wrote an email to a large or­ga­ni­za­tion ask­ing “HOW” to per­form a spe­cific task. I re­ceived a three-word re­ply “Yes you can.”

Com­mon sense isn’t com­mon any­more and it doesn’t make sense to ev­ery­one. It’s frus­trat­ing.

I also find it in­ter­est­ing that some­times a per­son is ex­tra­or­di­nary in their ca­reer but a mess in their per­sonal life — or the other way around. It takes time, ef­fort and fo­cus to de­velop bal­ance.

But, the good news is that the in­com­pe­tence and lack of bal­ance in the world to­day leaves the door open for each of us to adopt Billy Joel’s the­ory and be­come “ex­tra­or­di­nary.” It seems al­most silly for me to make a list of things that we can do to make our world bet­ter but here it is:

1. Smile and greet oth­ers you meet. There are so many lonely peo­ple in the world and even a friendly en­counter of a few sec­onds in length can be a lift for them.

2. Read mes­sages care­fully and re­ply in a timely and ap­pro­pri­ate man­ner.

3. Lis­ten when peo­ple speak so that you fa­cil­i­tate un­der­stand­ing and con­nec­tion.

4. Share your knowl­edge, bless­ings and skills with oth­ers.

5. Of­fer en­cour­age­ment for those who are strug­gling or fac­ing a new sit­u­a­tion.

6. De­velop your ex­pe­ri­ence so you can pro­vide ex­cel­lence in your work en­vi­ron­ment.

7. Pro­tect the en­vi­ron­ment by pick­ing up rather than spread­ing waste, con­serv­ing wa­ter and elec­tric­ity, as well as re­cy­cling.

8. Take care of your phys­i­cal and men­tal health by ac­cess­ing pro­fes­sional re­sources so that you are a good ex­am­ple for oth­ers.

9. Feed your brain with pos­i­tive in­for­ma­tion that will keep you sharp.

10. Ful­fill your com­mit­ments. When you say you will do some­thing, do it!

11. Em­brace hon­esty. It is far eas­ier to tell the truth than to try to re­mem­ber lies that you might be tempted to tell.

12. Choose to be happy. One per­son with a good at­ti­tude can have a pow­er­ful im­pact on oth­ers.

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