Important contacts

Here are some tips and resources in case you’re affected by flooding or fear you will be:

Don’t drive on roads in the areas affected by flooding unless you must. The waves created by cars passing through flooded streets only make the situation worse.

If water has started coming into your basement, do not to touch anything. Phone Hydro-Québec immediately at 1-800-790-2424 to cut service to the meter or pole and cut the risk of electric shock or fire.

For urgent requests for sandbags or advice, call 311 or email 311@ ville.montreal.qc.ca. Updates on the situation are available on the city’s main Twitter account, @MTL_Ville or @MTL_311.

Among other important information, the city’s website — ville. montreal.qc.ca, and Twitter account for traffic — @MTL_Circulation, are providing updates on street closures due to flooding.

Shelters for flood victims:

Île-Bizard-Sainte-Geneviève: Centre socioculturel, 490 montée de l’Église in Île-Bizard.

Service centres for flood victims:

YMCA Cartierville, 11885 Laurentien Blvd.

Pierrefonds Comprehensive High School (13800 Pierrefonds Blvd., access by Anselme-Lavigne and Richmond Sts.)

Hartell Centre, 60 St-Pierre St. in Ste-Anne-de-Bellevue

Parking available in areas affected by flooding:

Ahuntsic-Cartierville: Shopping centres and nearby streets. YMCA Cartierville (11885 Laurentien Blvd.) has some spaces available.

Île-Bizard: Next to baseball field in Eugène-Dostie Park.

Pierrefonds: Grier Park (5760 Meloche St.), Dauville Park (Riva Bella St.), Château Pierrefonds Park (15928 Gouin Blvd. W.)

Ste-Anne-de-Bellevue: Church at 1 de l’Église St., under Galipeault Bridge, and on Collège St.

Ste-Geneviève: CEGEP Gérald Godin (15615 Gouin Blvd. W.) Senneville: Senneville Park Using gas or propane pumps to remove water from your basement can present a risk of carbon monoxide poisoning. The Montreal Fire Department says:

Place pumps outside the house. Be sure that exhaust gas is not directed at the house and is kept at least three metres from window and door openings.

If you or a family member begin to feel unwell (nausea, headache, dizziness), stop your pump and see a doctor immediately.

Anyone who’s feeling distressed about the emergency can call Info Santé to speak with a medical professional at 811.

If you need help filing for financial assistance, you can get info here: www.securitepublique.gouv.qc.ca/securite-civile/aide-financiere-sinistres.html

More tips and resources from the Canadian Red Cross: www.redcross.ca