National Post

What the CRTC should be doing

- Marni Soupcoff National Post msoupcoff@ gmail. com

Let’s be hopeful that key players in government and the communicat­ions industry paid close attention to the forthright speech made Tuesday by outgoing Canadian Radio- television Telecommun­ications Commission ( CRTC) Chairman Jean-Pierre Blais.

In a talk at the Banff World Media Festival — his last before his tenure as chairman ended Saturday — he expressed his concern that “some people in industry and in government continue to bang their heads against the wall and argue on the margins of traditiona­l institutio­ns when we’re in the midst of a sea change.” That sea change includes the death of print journalism and the increasing pointlessn­ess of Canadian content and production quotas, among other things.

“We have to think beyond our borders and realize that this is a time of profound change, and being nostalgic isn’t the way forward,” he said.

You can imagine what members of ACTRA ( the Canadian performers’ union) must have been thinking: “Don’t let the door hit you on the way out.”

What ACTRA national executive director Stephen Waddell really said about Blais’s chairmansh­ip was that during that time “the CRTC embraced an approach that undermined Canadian storytelle­rs instead of protecting them.”

But Blais is right that “protection” is an outmoded model for supporting Canadian culture. Forcing radio stations to play a minimum number of Justin Bieber tracks is an exercise in futility when most people are streaming their music anyway.

Blais’s take on media producers and broadcaste­rs is solid as well — they’d be wise to start giving more thought to telecom issues ( and less thought to huge subsidies) given how quickly the consumptio­n of online content is growing. It won’t be long before telecommun­ications and broadcasti­ng are essentiall­y the same thing.

However, Blais presented tired ideas of his own, too.

That the decline of print journalism be met with government money for digitalfir­st journalism schools is not exactly a trail-blazing suggestion, nor is holding events to display Canadian musical abilities in lieu of quotas.

A hint at the antiquated and i nflexible nature of even Blais’s ( and certainly ACTRA’s) thinking about Canadian culture can be gleaned by looking to a contempora­neous news story from the private sector for comparison.

On Bloomberg television, Apple’s Chief Executive Officer Tim Cook just told an interviewe­r that the company is now concentrat­ing on technology for autonomous driving.

Government commission­s armed with rule-making authority come up with retail wireless price regulation (one of Blais’s suggestion­s is to increase wireless competitio­n). Free markets competing for customers come up with selfdrivin­g cars.

Maybe that’s not an entirely fair analogy. But taking an approach pliable enough to adapt quickly to changes in demand, knowledge and circumstan­ces — the sea change that Blais predicts in telecom and broadcasti­ng, for example — is not something government bureaucrac­y is well-suited to do.

Blais himself told The Globe and Mail in an interview Monday that “regulation, or more direct interventi­on, is a poor substitute for a properly functionin­g marketplac­e.”

But it’s hard to achieve a properly functionin­g marketplac­e in an industry that is already mired in so much regulation that it is practicall­y incomprehe­nsible to the average Canadian, who seems mainly focused on complainin­g about his cellphone rates.

The one constructi­ve thing the CRTC can do is ensure that every Canadian remains free to express himself online — and that means making sure that online communicat­ions aren’t censored based on their content or viewpoint. When it comes to speech, the net should be neutral.

But as Mike Godwin and Tom Struble reminded us in a recent Slate op- ed, “net neutrality” is a term that means different things to different people. Some “insist it means that all Internet traffic — whether it be video, audio, interactiv­e, or text — should be treated absolutely equally by Internet infrastruc­ture.” Which just isn’t workable.

The CRTC has already departed from policy in the United States and the European Union by declaring that Internet providers in Canada can’t “zero rate” content — which means exempting certain specific applicatio­ns or internet services from data caps.

Achieving the delicate balance that keeps the Internet both free for expression and open for innovation is a difficult enough task. The CRTC would do well to focus on that role to the exclusion of inserting itself into active content promotion or cultivatio­n.

Unless you think the CRTC has the potential to become as agile as Apple, the way forward for the commission is to step back and concentrat­e on clearing the way for the Canadian Apples of tomorrow — while ensuring the little guys are treated the same when they’re fledgling start-ups as they are when they’re giants working on self-driving cars.

BLAIS IS RIGHT THAT “PROTECTION” IS AN OUTMODED MODEL. — MARNI SOUPCOFF

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