National Post

How to know one’s got a winning business idea

Keys are talent, technology and traction

- Ryan Holmes Ryan Holmes, CEO of Hoot Suite, is an angel investor and adviser, and mentors startups and entreprene­urs. Twitter.com/invoker; linkedin.com/influencer/2967511-Ryan-Holmes

How do you know if a business idea or startup will thrive or fail? It’s a question that all tech entreprene­urs and i nvestors ask themselves.

After pitching and evaluating ideas for more than a decade, I’ve gotten pretty good at pattern recognitio­n. Sometimes, you just know certain startups are going to make it, while others are dead in the water.

It’s not rocket science. It doesn’t necessaril­y require an MBA or an advanced degree in finance. Most of the time, it comes down to three words: talent, technology and traction. This is a framework I use myself, and it’s how my company evaluates its acquisitio­ns.

Businesses that check these three boxes are more likely to get funding and, more importantl­y, more likely to succeed. Whether you’re an entreprene­ur pursuing an idea or an investor thinking about funding one, it helps to keep these simple criteria in mind.

IS THERE TALENT?

Great business ideas are everywhere. Great implemente­rs are one in a million. I always start assessing a business by gauging the entreprene­ur and the team behind t he effort. Paramount to me is evidence of fanatical dedication. Parttime entreprene­urs, those who might be starting a business as a side gig or maybe have a bunch of pots on the boil, really don’t cut it.

The reality is that entreprene­urs face a monumental task — creating something out of nothing. To succeed in this primal act of creation, you need cult- like devotion to your cause. Weekdays and weekends make no difference. Ditto for job titles. An effective entreprene­ur must be willing to wear multiple hats — from salesperso­n and designer to customer service rep and dishwasher.

Above all, I look for an ability to get things done. Great entreprene­urs find a way to move the needle, fast. Rather than passing the buck to someone else, they race to track down a solution themselves and don’ t r est until t hey’ ve found one. This is one reason why I feel that having a critical mass of “can- do” entreprene­urs — an entreprene­urship golden ratio, so to speak — is critical inside any business, whatever stage it’s at.

IS THERE TECHNOLOGY?

This happens to me all the time. An entreprene­ur presents a solid business idea, runs through an awesome pitch, then concludes by saying, ” … and all I need is to find someone to handle the tech part.”

Tech is not an afterthoug­ht. Especially in the online space, it’s the underpinni­ng of most every successful company today. And it’s not easy to get right. Behind all those tools and platforms we use and take for granted — from social media networks to Uber to Airbnb — is game- changing technology. The nuts and bolts of code and engineerin­g itself is just as important as the “business idea,” if not more so.

For that reason, I’m a fan of a co- founder model for startups, or some variation on it. One classic formula is to have one individual dedicated to technology ( who eventually becomes CTO) and another dedicated to everything else (who goes on to be CEO). This model ensures that technical considerat­ions are tackled early and head- on. The alternativ­e is to race forward with a concept — securing funding, initiating marketing, lining up customers — without any real assurance that you can “walk the walk” and deliver a viable, scalable product when the time comes.

IS THERE TRACTION?

There’s no greater validation that you’re on to something than having actual users. If people are willing to choose your app or widget or service over the countless other options out there, that says something — and better still if they’re willing to pay for it. That’s why you’ll notice that the dragons on Dragons’ Den, after patiently listening through all those canned pitches, inevitably circle back to the same questions. Do you have customers? How much money have you made?

For an investor, the right answers to these questions can drasticall­y reduce risk. Betting on a known quantity, an idea that’s already proved itself, is always safer than betting on a concept that might look good on paper. I often get approached by entreprene­urs developing apps who insist they’ll have a few thousand people signed up in no time. Really? The Apple App Store now has two- million- plus apps; do you think it’s going to be a cakewalk to battle through all that noise and get noticed?

Indeed, part of traction is having a viable plan to get the word out to customers. Especially in software, building a viral sharing mechanism right into your product, or at least into your marketing efforts, is a key to achieving scale. ( This is quantified as K- factor — a figure that takes into account the number of new users that each existing user invites.) When HootSuite was getting off the ground, for example, we’d give users access to new features if they sent a tweet to friends. This encouraged word- of- mouth adoption and let us grow rapidly right out of the gate.

A dose of humility is needed here. These criteria aren’t foolproof. But without the right talent, the right technology and real traction, even a brilliant vision is bound to founder. Ultimately, as my friend Lewis Howes often says, there are no million- dollar ideas — only million- dollar executions.

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