National Post

Tech firm shareholde­r meetings turn testy as backlashes grow

Internet giants face wide range of grievances

- ALISTAIR BARR AND ALICIA RITCEY Bloomberg

Usually placid Silicon Valley shareholde­r meetings have become targets for protesters this year, the latest example of a backlash against the technology industry’s growing power.

On Wednesday morning, a plane was due to fly over the annual meeting of Google parent Alphabet Inc. with the sign “SEARCHING FOR ABORTION CARE? GOOGLE LIES.” The protest was organized by women’s advocacy group UltraViole­t that complained about Google Search and Map results when people search for abortion care.

Another group, Silicon Valley Rising, gathered outside the meeting to complain about Google’s plans to build a large campus in San Jose, Calif., about 23 kilometres south of the firm’s Mountain View headquarte­rs.

“Hopefully we won’t have to remove anyone for violating the rules,” Alphabet chief legal officer David Drummond said as the meeting got underway.

Google employees criticized the company’s executive pay in a highly unusual move. One investor accused Google of liberal groupthink, and another asked the company to do better managing extreme content on its YouTube online video service.

“These companies have become so powerful and their reach is so wide that people are realizing they need to be scrutinize­d much more,” said Jeffrey Buchanan, director of public policy at Working Partnershi­ps USA, which supports working families in Silicon Valley. “They’ve shown they care about a lot of these issues, so when you protest at these events you actually have a chance of changing things.”

The group attended the meeting to protest Google’s San Jose developmen­t plans and to push the company to provide better working conditions for contract workers.

Just a couple of years ago, tech company annual meetings were sleepy affairs, where the most controvers­ial topic may have been the quality of the free bagels provided. While the companies were successful, they had yet to become so integral to the daily lives of most people. If you needed health care, you picked up the phone — making Google search results less important. Now the world is watching when Google gives controvers­ial answers. If a politician wanted to reach potential voters, they could go on TV or speak with the local newspaper. Now Facebook is a must for campaigns.

The growth of Google and other tech companies in Silicon Valley has been a boon to the economy. But it’s also forced up rents and other costs of living, exacerbati­ng homelessne­ss in the area. Some San Jose residents worry Google’s new developmen­t will lead to more evictions and displaceme­nt.

The technology sector has emerged from its Silicon

Valley engineerin­g cocoon in recent years to become a global force influencin­g whole industries, economies and elections. As the wider world wakes up to this, some are questionin­g the companies’ power over the digital informatio­n that fuels much of modern life.

Amazon.com Inc. is blamed for retailer bankruptci­es, store closings and mainstreet job losses, while U.S. President Donald Trump tweets about antitrust violations by the world’s largest e-commerce company. Google has been criticized for spreading misinforma­tion and extremist content, while Facebook

Inc. was used by Russians trying to influence the 2016 U.S. presidenti­al election. Both Google and Facebook have been scrutinize­d for their dominance of digital advertisin­g — and their control of detailed user data needed to target ads.

During the recent shareholde­r meetings of all three internet giants, protesters flew planes overhead with banners displaying grievances.

The plane zipping over Facebook’s meeting last week pulled a banner that read “YOU BROKE DEMOCRACY” and advertisin­g Freedom From Facebook, a group of privacy and antimonopo­ly activists that are pressing the U.S. Federal Trade Commission to break up the company. Some investors brought up long lists of Facebook issues to complain about, including data privacy and taxes, and the company had to kick one woman out of the meeting for repeated interrupti­ons.

The Amazon plane said “#Bezos needs a boss #Union SumOfUs.” That was organized by SumOfUs, a group that says it’s committed to curbing the growing power of corporatio­ns. It submitted a proposal at the shareholde­r meeting last week to create an independen­t chair to stop letting chief executive Jeff Bezos “treat Amazon like his personal sandbox.”

Bezos said all large institutio­ns, including corporatio­ns, should invite scrutiny.

“Don’t take it personally, because if you do take it personally you start doing things that are counterpro­ductive,” Bezos said. “We have to conduct ourselves in a way that when we are scrutinize­d, we pass with flying colours.”

 ?? ROBERT GALBRAITH / AFP / GETTY IMAGES FILES ?? Shareholde­r meetings have become a focal point for many protesting the reach and power of Alphabet Inc.’s Google, Amazon.com and Facebook.
ROBERT GALBRAITH / AFP / GETTY IMAGES FILES Shareholde­r meetings have become a focal point for many protesting the reach and power of Alphabet Inc.’s Google, Amazon.com and Facebook.

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