National Post (National Edition)

DON’T SIMPLY BE A NEW BOSS, BE A GOOD BOSS

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Your startup is humming along and you’re hiring more people every month, putting you in a power position. But like many entreprene­urs, you may never have had any management training. Inc.com suggests some ways to be a good boss. First, meet with staff, recognize achievemen­ts and get feedback about their jobs. Second, don’t stick with what you know when hiring. That’s “the first step to organizati­onal imbalance,” creating gaps in the skill and personalit­y mix. Third, trust people, not just numbers and facts. Numbers don’t lie, but neither do they provide insight. Go with someone’s hunch on occasion. Fourth, subordinat­es are not friends. Keep a profession­al distance to avoid creating favouritis­m. Don’t lunch with them unless there’s an occasion; chit-chat, but move on to work topics; don’t confide in anyone who reports to you. Five, admit your mistakes or be “poison to a productive team.”. Acknowledg­e what you don’t know, ask questions, and forgive staff their errors so they’ll forgive yours.

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