Rogers wants more time to build new wireless code

DATA, ROAMING

EMILY JACKSON •

wants more time to implement new rules that outline how wireless providers must alert customers that exceed data or roaming caps, arguing it’s impossible to make the changes by the Dec. 1 deadline.

Canada’s largest wireless provider applied to the federal telecom regulator last week for a six-month extension to comply with the Canadian Radio-television and Telecommunications Commission’s updated wireless code, which seeks to limit unexpected overage charges and banned device unlocking fees.

In June, the CRTC updated the code to clarify overage rules for shared plans, which were facing complaints from parents shocked that their teens had consented to massive data overage fees. The original code, which also killed three-year contracts, Rogers Communicatons is seeking a six-month extension to comply with the CRTC’s updated wireless code.