National Post (National Edition)

‘We want cereal to be seen as modern,’ Kellogg says

- Bloomberg

NEW YORK • is hoping that Instagram-obsessed millennial­s can help make cereal cool again.

The food giant, struggling to break out of a four-year sales slump, is opening a cavernous new cereal café in Manhattan’s Union Square — doubling down on a concept that it started in Times Square last year.

The café will be about five times larger and feature an Instagram station with props and profession­al lighting, designed to help customers perfect their social-media posts. There’s a full cereal bar, giant murals of Kellogg characters like Tony the Tiger, a station to heat up Pop-Tarts and a special iron to cook fresh Eggo waffles.

“We want cereal to be seen as modern,” said Aleta Chase, a marketing executive at the company.

That’s no easy task. Many consumers view breakfast cereal as too sugary and processed — attitudes that have dragged down the industry’s sales for fivestraig­ht years. Cereal is projected to finish 2017 down 1.6 per cent, according to Euromonito­r Internatio­nal.

As the world’s biggest cereal maker, Kellogg has suffered the brunt of the downturn. Sales of Special K, one of its top brands, have slipped 26 per cent since 2012.

Kellogg has argued that cereal declines are easing as younger customers embrace it as an all-hours snack. But the turnaround has been elusive, and the café in Union Square is an attempt to generate some foodie buzz.

In fact, it was the slew of pictures posted by visitors to the Times Square location that helped convince the company it needed a bigger space.

“We needed something that was more experienti­al,” Chase said. “There’s a more lasting emotional connection if they experience it firsthand — that’s hard to do with a TV commercial.”

While Kellogg sees the restaurant mainly as a marketing tool, the operators are trying to make money off the concept. The Times Square location was profitable, showing it can be done.

“It has to be a viable business,” co-owner Anthony Rudolf said.

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