National Post (National Edition)

Mcdonald’s slices corporate costs

- Leslie Patton

In a move to further trim fat from its management layers, Mcdonald’s Corp. announced at a town-hall meeting on Tuesday that it will eliminate its regional structure and reduce corporate head count.

The new plan — part of chief executive Steve Easterbroo­k’s multi-year push to streamline operations at the world’s largest restaurant chain — will reduce its field offices, a move the company says will result in faster decision-making and more support for franchisee­s. Levels of management will be reduced to six from eight, according to an internal company memo.

Investors have applauded the company’s move to transform itself into a leaner operation, with shares rising about 70 per cent since Easterbroo­k took over. But some franchisee­s may be skeptical of the move, since Mcdonald’s will ultimately be counting on fewer workers to cover more ground, according to Peter Saleh, an analyst at BTIG.

“I could see how this would be good for shareholde­rs because you’re taking costs out of the business,” Saleh said. “But how is it good for franchisee­s? I’m not sure.”

Franchisee­s operate about 90 per cent of Mcdonald’s 14,000 U.S. locations. Some owners and workers have been at odds with the company recently due to more complicate­d menu items and different kitchen procedures, making it tough for employees to keep up with changes.

Mcdonald’s played down on Tuesday any difficulti­es the changes might cause. Chris Kempczinsk­i, president of Mcdonald’s in the U.S., said the shift means that franchisee­s will get closer to the company and new items will get on the menu faster.

Restaurant owners will get a substantia­l boost in support for new technology, and more time with corporate representa­tives, according to the company’s internal announceme­nt.

Mcdonald’s didn’t disclose how many jobs it will cut or how many offices it would close. The company will report a charge of US$80 million to US$90 million in the second quarter related to severance pay and the closing of field offices, according to a statement on its website.

Saleh said the moves are part of the company’s broader push to improve efficiency.

“Is it really all that material? Not really,” he said. “It’s something, but it’s kind of more refinement and trimming around the edges versus a major shift for them.”

KIND OF MORE REFINEMENT AND TRIMMING AROUND THE EDGES.

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