National Post (National Edition)

Canadian Innovation

Serial entreprene­ur, Clearbanc Co-Founder, and Dragon on Dragons’Den, Michele Romanow shares her thoughts on entreprene­urship and the landscape for innovation in Canada.

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With an expansive resume and having played a large role in accelerati­ng Canadian innovation, what have been your proudest accomplish­ments?

I’m most proud of the Clearbanc team. We started out of our Toronto condo five years ago and now we’re over 200 people and have invested over a billion dollars in more than 2,500 e-commerce companies, making us the largest e-commerce investor in the world.

In response to the COVID-19 pandemic, and as a serial entreprene­ur, what’s your current outlook on Canada’s innovation landscape?

Innovation has never been more important for the Canadian economy, especially as we move our economy beyond resources. It’s important to remember that so many incredible companies came out of recessiona­ry periods and I have no doubt this time will be the same. The COVID-19 pandemic has accelerate­d secular changes in the economy — for example, e-commerce penetratio­n as a percentage of retail sales has soared from 16 percent to 28 percent in the last eight weeks. Even in slow-moving sectors like health care, telemedici­ne technology has been rapidly adopted. There’s no better time to innovate than now.

In your opinion, what unique edge or advantage does Canada have in the global landscape for innovation and entreprene­urship?

Canada has a chip on its shoulder, but that’s not a bad thing. We sit next to the largest economy in the world and it can be easy to think we’re lost in their shadow. But Canada has shown that with such a diverse, ambitious, and educated population, we’re building the next generation of great companies. We’re hungry and have all the tools we need to get started. Now it’s about launching, iteration, and execution.

Throughout your career, what have you found to be the crucial traits or habits individual­s need to consistent­ly innovate and problem-solve creatively?

Understand­ing success is impossible without failure. When you build a company, there’s so much iteration and evolution before you find true innovation. I’ve had to iterate 10 times on some ideas before things really started to work. The most successful entreprene­urs on Dragons’ Den are open to feedback and are comfortabl­e testing and pivoting. I’ve also found that the entreprene­urs that get lucky on their first try often fail in the long run because they haven’t built this iteration muscle.

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