Re: toilet ‘ Needs to be tightened. It is not stable and moves when we sit. Not good.’
Emails exchanged between Roger Charbonneau, house manager at 24 Sussex, Marc Dostaler, property manager of official residences with the NCC, and others tell a story of the wearing business of trying to keep afloat the leaky boat that is the prime minister’s official residence.
Oct. 25, 2010
Subject: Access to 24S. “1 p.m. This afternoon PWGSC (Public Works) To install a new motor on hot water radiator system (for heat in upstairs bedroom.)”
Oct. 26, 2010.
Subject: (redacted). “Still no heat in (redacted) and west section of the house ... rad tap is still leaking.”
Nov. 19, 2010
Subject: RE: Access to 24S. “PWGSC personnel coming to check out heat problem. If nothing can be done till Monday (redacted) then we can put temporary electric heaters.”
Nov. 23, 2010
Subject: No hot water at 24S. “One of the valves that was shut off yesterday did not get turned back on. Done.”
Feb. 8, 2011
Subject: Under kitchen sink. “Dripping drain plug. (later) Fixed yet? (later) Nope. But I asked him to look at new faucets and we cleaned under the sink and the wood is rotten. Wall at back is peeling.”
Feb. 24, 2011
Subject: (redacted) toilet. “Needs to be tightened. It is not stable and moves when we sit. Not good.”
June 15, 2011
Subject: Re: (redacted). “(Redacted) washroom every flush water is coming out around floor bolt. About 2 oz. every flush.”
June 16, 2011
Subject: (redacted): “Pantry faucet leaking. Water accumulation cleaned underneath.”
July 11, 2011
Subject: Ceiling of the room. “We opened the ceiling to take samples ... to verify whether or not there was mould development ... the next day after the fresh paint, the evidence of the water issue was already back.”
Dec. 15, 2011
Subject: (redacted). “Need to change a broken faucet in kitchen. It is recommended to change the complete faucet to new. And Rolly will get commercial quality this time.”
April 2, 2012
Subject: Leak at 24S. “Water was ‘flowing’, not just a small leak.”
April 4, 2012
Subject: Re: Visit with the Consultant for the Designated Substance Study. “Can we also look at the washroom on the third floor. The one that we are not using the shower and bath. It will be very helpful for the occupants when they have guests.”
Nov. 14, 2012
Subject: (redacted). “Mirror pieces came off. I have in office. Needs cleaning and re-glued. Another small piece missing. (redacted) Response: “That bathroom needs a renovation for sure.”
Jan 7, 2013
Subject: 24S. “... My only concern with the one-day job approach (to installing a new dishwasher) is the time to perform any minor repairs. We do not know what to expect once you remove the existing sink. And by the looks of it, there’s rotted materials back/under there for sure.”
April 3, 2013
Subject: (redacted). “Sink is sinking again. The one close to my office.”
April 17, 2013
Subject: Plumbing issue at 24S servery. “Tomorrow mid-morning. He can do a quick fix. Then we’ll do a more permanent fix. I’ve had it with band-aids!”