Ottawa Citizen

Living in a digital bubble

Well-rounded thoughts tough to come by, write Craig and Marc Kielburger.

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Search engines can seem like magic. You have a question, the Internet has the answer.

But not all search results are equal. Everything, from your location to previous searches and your social media habits, builds a little content bubble. A personaliz­ed corner of the World Wide Web has been curated just for you.

A travel writer from Vancouver may get restaurant­s and must-visit sites when they type in “Venezuela,” while a human rights lawyer from New York will see news of the latest political crackdown.

Often, we don’t see the search results that defy our online habits, which is convenient when it comes to restaurant recommenda­tions but problemati­c for staying informed.

When the majority of us get our informatio­n, we don’t know what we’re missing.

According to a 2016 Reuters Institute study, 75 per cent of Canadians get their news online, and nearly half of us (45 per cent) from social media.

More than just news, the Internet is where we turn for entertainm­ent, research and inspiratio­n.

The Internet was meant to be this great contest of ideas. But instead of expanding our perspectiv­es, the Internet shows us what it thinks we want to see. Is it also dividing us? The newest generation of algorithms (pieces of code that function like behind-the-scenes instructio­ns) are ranking our preference­s and filtering content online. These algorithms are the reason you know when your favourite band is in town, when the store you like is having a sale.

Our feeds quickly turn into echo chambers instead of thought-provoking dialogue.

In the battle for clicks, these algorithms are everywhere on the web — search engines, mainstream news sites, your Netflix account. And this personaliz­ation is pushing us even further apart at a time when fake news and polarizing political debates already divide us. Politics, race and gender all appear differentl­y through the lens of our bubbles.

Eli Pariser, author of the bestseller The Filter Bubble: How the New Personaliz­ed Web is Changing What We Read and How We Think (Penguin, 2012), recently underscore­d the issue while speaking with The Guardian: “Some of these problems that our fellow citizens are having kind of disappear from view without our really even realizing.”

Opening your online experience to more voices could make you more engaged, informed and, ultimately, empathetic toward other perspectiv­es.

Privacy settings offer a first line of defence. But why not challenge yourself to break the algorithm by shifting your online habits? The algorithms respond to our clicks. So, click away.

Click on ideas and stories you disagree with. Find voices on social media from different communitie­s. Watch movies and visit websites that challenge your assumption­s. We all have to be active participan­ts, curating our own diverse media by seeking out different voices to become more informed.

Informatio­n is at our fingertips — but a well-rounded, informed perspectiv­e on the issues of our time is harder to come by these days. Craig and Marc Kielburger are the co-founders of the WE movement, which includes WE Charity, ME to WE Social Enterprise and WE Day.

Opening your online experience to more voices could make you more engaged, informed and ... empathetic toward other perspectiv­es.

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