Ottawa Citizen

Transpo agrees to ‘tweak’ a few route changes

- JON WILLING jwilling@postmedia.com twitter.com/JonathanWi­lling

OC Transpo will “tweak” some of the bus routes recently changed in preparatio­n for LRT, but customers who voiced concerns about the alteration­s shouldn’t expect a full reversal.

John Manconi, the city’s general manager of transporta­tion, used the word “tweak” several times during a transit commission meeting on Wednesday as a way to manage the expectatio­ns of commission­ers and the fare-paying public. Reversing all of the route changes — some contentiou­s — from earlier this month is simply too difficult, he said.

“It would take months to do for a bunch of reasons — customer communicat­ions, maps, booking with our operators and so forth — so we can’t do that, but we’ve heard the message loud and clear, there’s some issues out there and we’re going to try our best on a few of those routes to see if we can adjust them and check in with the councillor­s,” Manconi told reporters.

Transpo figures about 12 routes were adjusted specifical­ly in preparatio­n for an LRT launch in November.

However, the Confederat­ion Line isn’t launching then. The project handover to the city has been delayed, and no one knows yet when the $2.1-billion rail line will open.

The busy Route 11, which has been squeezed in the recent route changes, is of particular interest to councillor­s Catherine McKenney and Jeff Leiper.

Leiper hopes Transpo will be “open-minded” about extending the Route 11 bus one more stop to the Rideau Centre, rather than stopping at Elgin Street.

A major factor in toying with the routes is Transpo’s workforce. Drivers book work months in advance, so throwing a wrench into the work schedule is complicate­d, especially since Transpo doesn’t know when LRT will launch. Transpo and the union have to sort out how any route changes will affect staff schedules.

Another difficulty is the interconne­cted nature, what’s called the “interlinin­g,” of Transpo’s bus network. Buses finish routes and then sometimes get sent to completely different routes. Or, buses might get diverted mid-route to

We’ve heard the message loud and clear, there’s some issues out there and we’re going to try our best on a few of those routes.

add more capacity to a busy route. Interlinin­g is an intensely planned process, with staff making sure buses get to their scheduled stops across the system.

A third factor is budget. Transpo doesn’t have extra money to make dramatic route changes. In fact, the transit agency doesn’t know if it will even be compensate­d for any unbudgeted costs tied to the LRT delay.

This comes as Transpo goes through an unpredicta­ble year for revenue.

Not even taking into account the LRT delay, Transpo projects it will be short $4.1 million in revenue at the end of the year, contributi­ng to an overall budget deficit estimate of $815,000.

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