Melnyk says fans can get back their money

The Ottawa Senators are giving people with tickets to their final four home games postponed by the novel coronavirus an opportunity to get their money back.

The Senators announced Friday that while the NHL hasn’t made any decisions on what’s going to happen with its current pause, they will offer season-ticket holders options to put the money toward next season. The club is also offering refunds to people who have seats for single games.

“The Ottawa Senators wish to assure our fans that they will not lose the value of the tickets they have purchased, whether those were individual tickets or season seats,” the Senators said in a news release.

It’s almost certain the Senators won’t play again at Canadian Tire Centre this season and they are one of the first teams in the league to address the situation.

“We are continuing to do everything possible to bring back Ottawa Senators hockey and welcome our fans back to Canadian Tire Centre,” said owner Eugene Melnyk in a statement.

“As we all continue to face extraordinary challenges

The Ottawa Senators wish to assure our fans that they will not lose the value of the tickets they have purchased.

related to COVID-19, and while the NHL continues to explore options for the remainder of the 2019-20 season, the Senators are grateful for the continued loyalty of our fans. As an organization, we want to show our appreciation by extending support for your unwavering faith.”

The Senators said fans who purchased seats through Ticketmaster can get refunds there, while the box office at the rink will also handle those requests when it’s allowed to reopen.

“Members of the Ottawa Senators business team will be reaching out to our ticket-holders starting next week to begin providing information on how ticket-holders can enhance the value of their investment through credit toward their renewal for next season, or details about ... refunds,” the release added.