Ottawa Citizen

Let's hold it together on COVID

- SHACHI KURL Shachi Kurl is President of the Angus Reid Institute, a national, not-for-profit, non-partisan public opinion research foundation.

Turning and turning in the widening gyre / The falcon cannot hear the falconer;/

Things fall apart; the centre cannot hold; / Mere anarchy is loosed upon the world,/

The blood-dimmed tide is loosed, and everywhere / The ceremony of innocence is drowned;/

The best lack all conviction, while the worst / Are full of passionate intensity.

William Butler Yeats wrote The Second Coming a century ago, at the end of the First World War, at the beginning of the Irish War of Independen­ce, and in the midst of the flu pandemic. I think about this poem, the staple of a very solid public education, a lot these days. He may as well have written it (at least the first stanza) for what we are experienci­ng now.

That blood-dimmed tide we were warned about so consistent­ly is upon us, COVID-19's second wave. Every day, some new record is broken in the number of infections recorded in any given province. Even the famed “Atlantic bubble” has failed.

The worst, filled with their passionate intensity, generate headlines for spitting on or punching fellow citizens over a mask mandate, as they have done in British Columbia. In Alberta, they leak documents further exacerbati­ng the painfully obvious awkwardnes­s between senior public health officials and the Jason Kenney government over how to fight the pandemic. And in Etobicoke, they cry out that this is Canada, not North Korea, in support of a rogue restaurant owner charged for refusing to follow public health orders.

We, the falcons, are tuning out the falconers — in this case public health officials who, after many months, have yet to twig that the dulcet tones of their gentle exhortatio­ns and cajoling have become white noise against this backdrop of chaos. No longer do we gush over cool scientists who wear Fluevog shoes and periodic table dresses. They've started to sound like mom. I love my mom; she is the best. She reminds me daily to take my vitamins. I confess, I've tuned her out too.

Marketers spend months hundreds of millions trying to figure out the messaging — and the medium — to keep an old message or product new and relevant. The speed of this infection's spread has prevented a lot of the prep work associated with effective messaging. And the government marketing budgets are a fraction of a fraction of

Apple's. But here's a hint: Try some new voices, some new lines. Oh, and instead of long lists of what people can't or shouldn't do — lists that change constantly — try keeping the messages simple and consistent.

The centre is not holding. How can it in the face of fatigue and ennui? The novel coronaviru­s is novel no more. It is a shadowy presence that hangs over us, taking our livelihood­s, taking our loved ones, and literally permeating the air we breathe. The esprit de corps we felt through the spring when the fight was new is long gone, replaced with a desperate search for encouragin­g news about an end to our troubles.

As we approach the darkest part of the year, we are told that we will likely have to wait much longer than we wish for the vaccinatio­ns that will eventually end the pandemic. If announceme­nts from Moderna and Pfizer led us to envision spring vacations and in-person visits, the federal government told us this week that the period of full vaccine distributi­on will extend further than we hoped, and probably further than it should.

We cannot know how well or how badly our federal and provincial government­s will operationa­lize the pandemic's endgame. What we do know is our public health infrastruc­ture — both its systems, and its people, those exhausted nurses, doctors and support staff — cannot simultaneo­usly manage treating the sick in a further surge of cases and the preparatio­ns required to heal us via vaccinatio­n.

Yeats' enduring words remind us human nature doesn't evolve nearly as well as technology. But there is no choice here. We cannot let things fall further apart. Hold the centre we must.

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