Ottawa Citizen

Learning to be friendly again takes effort

As society reopens, Suzanne Westover finds she has to work at being friendly

- Suzanne Westover is the manager of strategic communicat­ions and a speechwrit­er at the Mental Health Commission of Canada.

They say once you've learned how to ride a bike, you never forget. I had assumed that getting back into the swing of things, once double-vaccinated and unmasked — at least outdoors — would be much the same.

Pre-pandemic, I would have told you that I'm an extrovert through and through. People are my jam. Old, young, tall, short, quiet, loud, obstinate, agreeable, creative, linear, acerbic, outgoing, shy … regardless of shape or size or personalit­y, I have always been a highly social creature.

This didn't bode well for my solitude-seeking seatmates on planes, or for my fellow commuters wishing for 45 minutes of blessed silence. I recently did a work-related personalit­y test, and what I lack in analysis and structure, I make up for in sociabilit­y. One-on-one is fine with me, but when groups were allowed, my favourite opener was, “Did I tell you the story about … “

But after 18 months of solitude, the few times I've found myself in social settings my instinct has been to retreat. If I do participat­e anywhere near my former level of zest and verve, I'm spent like a wet noodle, pummelled by exhaustion from something that would have previously left me recharged, zinging with anticipati­on for the next encounter.

It's apparent how quickly one can become reclusive, focused only on insular problems and preoccupat­ions, devoid of interest in the struggles of other people.

Those of us with the good fortune to work from home have been ensconced in a literal bubble, and not just the social kind. With the proliferat­ion of click-and-collect and Instacart, we've been able to outsource grocery shopping; Amazon gives us the gift of next day delivery — everything from garden hoses and grass seed to kitchen supplies and kids' clothes; and Uber Eats and Skip the Dishes bring us dinner. Even when life necessitat­es that we pick something up, some retailers have built convenient lockers where you scan a barcode on your phone to retrieve your patio chair covers or measuring tape, no human interactio­n required.

The thing is, I used to love those tiny hits of human contact you'd get in the grocery line, or at the cash register, or in the gas station. A 30-second exchange with a stranger in an elevator, or a fleeting grin when a kindly person took an extra moment to hold open a door. With the advent of the mask, suddenly a smile, previously currency to disarm by signalling friendly intent, was no longer valid. A crinkle at the corners of the eyes doesn't have the same effect.

Somewhere in these last months, in those rare instances I was out in public, I stopped smiling behind my mask. Maybe that tiny change, impercepti­ble to the outside world, has short-circuited the endorphin rush I once got from simply being shoulder to shoulder with people who held endless potential for positive exchanges.

I'm hopeful this shift in my perspectiv­e is only temporary. I'm fumbling around for what once came so easily. My segues are stilted. Sometimes I keep talking even when I notice my audience is waning. I replay awkward moments in my mind, wondering if I said something too bluntly, or missed the mark with a joke.

All I can hope for is that social skills are a bit like getting back on a bike, and that my wobbly resumption — punctuated with a definite loss of finesse and maybe even a little bit of fear — will smooth out and soon I will be riding with confidence again.

 ?? PETER J THOMPSON ?? With Ontario now into Step 3 of the reopening, will our natural chattiness return?
PETER J THOMPSON With Ontario now into Step 3 of the reopening, will our natural chattiness return?

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