Ottawa Citizen

Don't just rely on Twitter in the election

Smart politician­s still prefer to chat in person

- ANDREW MACDOUGALL Andrew MacDougall is a London-based communicat­ions consultant and ex-director of communicat­ions to former prime minister Stephen Harper.

What if we had an election and nobody followed it on Twitter?

Just imagine it. An election free of arsey GIFs. Free of bots. Free of the poisonous and pointless partisan banter that passes for “debate” in 280-character bursts. You know, follow an election like they used to do it, way back in ... 2006.

It's a propositio­n we in the Twitterati ought to test as the country gears up for the election for which the prime minister is now touring the country preparing the ground. And the people who ought to be first in line to test it are the politician­s.

How many voters has a politician ever persuaded on Twitter? Very few, considerin­g it's a platform that rewards preaching to your converted. And how many politician­s have you come across on Twitter who have changed your opinion of them either during or in between elections? Zero, right? Because no platform that encourages instant and unfiltered emotion-driven takes to an audience who are already invested in you will ever represent someone's best foot forward to a swing voter.

Looked at from the other end of the telescope, however, it's easy to spot the dangers of campaignin­g via Twitter. As many a politician has learned over the years, one loose tweet can lead to embarrassm­ent and sometimes even defenestra­tion. Why take the risk?

The risk becomes even less understand­able when you consider that a large chunk (most?) of the people who follow an MP don't even live in that person's constituen­cy. Why perform for that audience? Put differentl­y: Who cares what anybody outside of your constituen­cy thinks come election time? Knocking on doors is a better use of time. Who knows? An MP might even have a real conversati­on with someone who can be persuaded.

To be fair, most politician­s in tight races get it, and will therefore be spending a lot of time on the doorstep. It's the sure losers and winners who will have extra time to play, and who's to say you can't have a Twitter fight when your majority is thousands deep and there are twerps on the other side to tweak? Then again, maybe it's time we took the tweak out of politics.

As for the media, Twitter is a way of life by this point, too useful a tool to be left out of the toolbox. If that is to be, then it's essential journalist­s remember they have other tools and that spending endless hours in an echo chamber isn't the straightes­t route into understand­ing sentiment across the country

(or to understand­ing the meaty policy the parties will hopefully be dropping). Of course, with COVID-19 likely to restrict traditiona­l campaignin­g activity, and with media budgets no longer what they were, there is every chance reporters will be stuck at home or in the bureau, spending even more time online.

Which isn't to say there won't be anything when they look there. There will be hundreds of online campaigns running currently, each one presenting an optimized message to a prioritize­d audience. The trick for anyone covering the campaign will be ensuring they have online profiles that meet the target demographi­c criteria in each critical battlegrou­nd. We've now had three elections in the fully digital age and it feels like we've yet to have the coverage that reflects the profound change digital has had on campaignin­g, particular­ly from Facebook.

While Twitter gets most of the oxygen thanks to its heavy use by journos and politicos, it's on Facebook that the parties make their most sophistica­ted pitches. Geography, demographi­cs, it's all there for the ad programmin­g. Add in the increasing influence of sister-platform Instagram, and relative newcomer TikTok (where cringe politician­s go to get memed), and this election will be happening in more places than ever. It is incumbent on the press to sniff these parallel campaigns out to understand and report on the pitches being made to Canadians.

Given I don't have Facebook anymore and find it hard to stay off Twitter, I'll have to settle for limiting my election consumptio­n to what the parties are actually saying and releasing during the campaign. You know, like they used to in the olden days.

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