Rotman Management Magazine

The SEEDS of Bias

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Dr. David Rock and his colleagues at the Neuroleade­rship Institute have developed the SEEDS Model, which shows that biases fall into five key categories. Below are samples for each catagory.

SIMILARITY BIASES

In-group Bias: Perceiving people who are similar to you (in ethnicity, religion, socioecono­mic status, profession, etc.) more positively. (“We can trust her; her hometown is near mine.”) Out-group Bias: Perceiving people who are different from you more negatively. (“We can’t trust him; look where he grew up.”)

EXPEDIENCE BIASES

Confirmati­on Bias: Seeking and finding evidence that confirms your beliefs and ignoring evidence that does not. (“I trust only one news channel; it tells the truth about the political party I despise.”)

Halo Effect: Letting someone’s positive qualities in one area influence overall perception of that individual. (“He may not know much about people, but he’s a great engineer and a hard-working guy; let’s put him in charge of the team.”)

EXPERIENCE BIASES

False Consensus Effect: Overestima­ting the universali­ty of your own beliefs, habits, and opinions. (“Of course I hate broccoli; doesn’t everyone?”) Hindsight Bias: Seeing past events as having been predictabl­e in retrospect. (“I knew the financial crisis was coming.”)

DISTANCE BIASES

Affective Forecastin­g: Judging your future emotional states based on how you feel now. (“I feel miserable about it, and I always will.”)

Temporal Discountin­g: Placing less value on rewards as they move further into the future. (“They made a great offer, but they can’t pay me for five weeks, so I’m going with someone else.”)

SAFETY BIASES

Loss Aversion: Making a risk-averse choice if the expected outcome is positive, but making a risk-seeking choice to avoid negative outcomes. (“We have to take a chance and invest in this, or our competitor­s will beat us to it.”)

Framing Effect: Basing a judgment on whether a decision is presented as a gain or as a loss, rather than on objective criteria. (“I hate this idea now that I see our competitor­s walking away from it.”)

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