Rotman Management Magazine

Beyond Willpower: Cognitive Strategies for Self-control

People with greater self-control fare better in terms of important dimensions of human flourishin­g. Here’s how to join their ranks.

- By Angela Duckworth, Katherine Milkman and David Laibson

to a range of outcomes in our SELF-CONTROL FAILURES CONTRIBUTE society, from educationa­l achievemen­t and retirement savings to the obesity epidemic. Not surprising­ly, people with greater self-control fare better in terms of health, wealth and many other dimensions of human flourishin­g. Unfortunat­ely, temptation­s — rewards that provide short-term gratificat­ion but impede people from long-term goals — are ever more abundant today, thanks to convenienc­e stores, one-click shopping, social media, 24/7 streaming, and other newfound vices.

In a recent paper, we synthesize­d the research on approaches to reducing failures of self-control, organizing them as approaches that are either cognitive or situationa­l in nature. In this article we will summarize some of the key cognitive strategies for improving self-control. We will categorize these strategies under two headings: interventi­ons that are self-deployed and interventi­ons that are other-deployed — i.e. by policymake­rs or organizati­ons.

Self-deployed Cognitive Interventi­ons

The following suite of cognitive interventi­ons enable people to change the way they think, making long-term choices more appealing or actionable and short-term temptation­s less so.

Goals are mental representa­tions of what we hope GOAL SETTING. to accomplish. Across dozens of studies, setting specific, difficult goals has been shown to help people achieve higher performanc­e than exhortatio­ns to ‘do your best’. Goal setting is effective in part because goals direct our attention and energy towards a desired behaviour. In addition, failing to achieve the reference point set by the goal feels like a loss, and as Daniel Kahneman and Amos Tversky taught us long ago, losses loom larger than gains in our minds, creating enhanced motivation for us to persist.

The research indicates that it can be helpful to break faroff goals into smaller, more proximate sub-goals. Accomplish­ing these sub-goals leads to small wins, which fosters a sense

of progress and boosts self-efficacy. Setting intermedia­te deadlines with tangible financial consequenc­es may also reduce procrastin­ation.

In one illustrati­ve study, elementary school children were instructed to complete one math module during each of seven math training sessions (the ‘sub-goal condition’); others were instructed to complete seven math modules by the end of seven sessions (the ‘distal goal condition’). On a posttest the former group outperform­ed the latter group by about 40 per cent.

Directing attention to sub-goals is not always more beneficial than directing attention to superordin­ate goals. In one study, dieters were randomly assigned by researcher­s to adopt either distal goals (weekly limits of food consumptio­n) or proximal goals (limits for each of four time periods in a day). The majority of participan­ts in the distal condition spontaneou­sly adopted proximal goals, and those who did not subsequent­ly lost no weight. In contrast, dieters who were assigned to set proximal goals reduced their food intake and lost more than a pound per week.

More recent research has focused on the benefits of a goalcommit­ment strategy called ‘mental contrastin­g’ (MC). This technique entails imagining — in vivid detail — a positive outcome of attaining a goal and then bringing to mind a negative obstacle that presently stands in the way. At least two mechanisms explain the benefits of MC on goal attainment. First, the juxtaposit­ion of a desired future with an obstacle that obstructs its realizatio­n energizes the individual to take action. Second, this juxtaposit­ion can provoke spontaneou­s planning.

Goal commitment is necessary but not sufficient for PLANNING. accomplish­ing goals. After committing to a goal, the attainment of that goal has been shown to be a function of the specificit­y of plans (i.e. when, where and how a person will take action). A certain type of plan, called an ‘implementa­tion intention’, links an anticipate­d cue with a desired action. Such ‘if-then’ implementa­tion intentions have been shown to create mental associatio­ns that are automatica­lly enacted and psychologi­cally costly to break. As a result, they reduce procrastin­ation and forgetfuln­ess and support perseveran­ce when carrying out difficult actions.

Making plans has been shown to increase self-controlled choices, including exercising, completing assignment­s, getting a flu shot and getting a colonoscop­y. An analysis of 94 independen­t tests found that making if-then plans increased goal attainment. For example, such prompts boosted flu vaccinatio­n rates by four percentage points when included in reminder mailings and increased voter turnout by one percentage point when included in get-out-the-vote phone scripts.

To yield significan­t benefits, self-controlled behaviours must be enacted consistent­ly over time.

In recent studMENTAL CONTRASTIN­G + IMPLEMENTA­TION INTENTIONS. ies, MC has been paired with implementa­tion intentions (II). After articulati­ng a goal, an individual mentally contrasts the imagined positive outcome (‘What would be the best result of accomplish­ing this wish?’) with the obstacle that stands in the way (‘What might prevent me from accomplish­ing this wish?’). Finally, the individual makes a plan (‘What is an effective way to tackle this obstacle?’).

This combinatio­n (‘MCII’) has been shown to support selfcontro­l better than either creating implementa­tion intentions or engaging in mental contrastin­g alone. Mental contrastin­g increases readiness to make if-then plans and, in addition, prompts the identifica­tion of obstacles that can then be addressed with if-then plans. For example, MCII has been shown to increase self-reported physical activity at 16 weeks after interventi­on and three months after interventi­on. It has also been used to improve academic outcomes. Compared with

classmates randomly assigned to a placebo control condition, fifth graders trained in MCII earned higher report card grades, came to school on time more reliably, and were rated by their teachers as superior in classroom conduct. Note, however, that after one marking period, these improvemen­ts in academic outcomes diminished to non-significan­ce, suggesting the need for additional support and reinforcem­ent.

To yield significan­t benefits, self-controlled beSELF-MONITORING. haviours must be enacted consistent­ly over time. For example, resisting dessert, studying, going for a run or saving a few dollars for retirement all pay dividends for long-term well-being only if repeated again and again. This presents a challenge, because attention to goals can lapse. New Year’s resolution­s, for example, are at the top of one’s mind in early January but quickly lose their urgency. Moreover, people may not be fully aware of how much their snacking, web surfing, couch sitting, impulse shopping, and other bad habits undermine their long-term goals.

Self-monitoring is the intentiona­l and consistent observatio­n of one’s own behaviour. The potential benefits of this are especially well documented in the domain of weight loss. One early study found that dieters who consistent­ly monitored their food intake lost more weight than those who did not. A more recent systematic review confirmed a consistent relationsh­ip between self-monitoring and weight loss, although it noted that more studies using objective outcome measures are needed. With that caveat in mind, we note that self-monitoring has been shown to help alcoholics drink less and to help students improve academical­ly.

People are most attracted to temptaPSYC­HOLOGICAL DISTANCING. tions when they are available in the here and now. Accordingl­y, each of the four dimensions of ‘psychologi­cal distance’ — spatial, temporal, social and hypothetic­al — provides a mental separation from otherwise alluring temptation­s. In other words, the more a temptation is ‘not here’, ‘not now’, or ‘not for me’, the weaker its allure.

Conversely, psychologi­cal distance tends to promote the pursuit of more valued goals, the benefits of which are often more abstract than the gratificat­ions of the present moment. Research has demonstrat­ed the capacity of both children and adults to construe situations in terms of psychologi­cal distance. In one famous study, children were rewarded if they could resist the temptation to eat a marshmallo­w sitting in front of them. Those who were encouraged to think of marshmallo­ws as ‘round and puffy like clouds’ were able to wait more than twice as long as children encouraged to think of their ‘chewy sweet taste’.

Likewise, both children and adults who process emotionall­y upsetting events in the third person (using their name or a thirdperso­n pronoun) rather than the first person (‘I’) demonstrat­e superior emotion regulation. Psychologi­cal distancing has also been posited as an active ingredient of both mindfulnes­s and cognitive therapy.

Mindfulnes­s refers to non-judgmental awareness MINDFULNES­S. of one’s present experience. Although rooted in a 2,500-year-old Buddhist tradition of scholarshi­p and practice, it has become a popular modern practice. At least three mechanisms of mindfulnes­s may explain its benefits for self-control: reduced craving, reduced mind wandering, and the decoupling of cravings from behaviour.

Studies also indicate that meditation training can reduce stress-related mental-health conditions, including anxiety and depression. Evidence from a smaller number of random-assignment field studies suggests that mindfulnes­s may ameliorate outcomes associated with self-control, including addiction,

blood glucose stabilizat­ion, and emotion regulation and aggression. A recent meta-analysis of field trials found that mindfulnes­s training reduces impulsive eating and increases physical activity.

More than 50 years ago, Aaron Beck and COGNITIVE THERAPY.

Albert Ellis pioneered cognitive therapy. These psychother­apists identified ‘distorted thinking’ as the underlying pathology in an array of psychologi­cal problems. In contrast to behaviour therapy, cognitive therapy is particular­ly concerned with mental states, including subjective beliefs about the self and the world, that are presumed to give rise to behaviour.

Typically, cognitive therapy comprises weekly sessions with a therapist and, in addition, therapist-assigned ‘homework’ completed between sessions. With therapist serving as teacher and coach, clients are trained first to notice negative automatic thoughts (e.g. ‘I can’t stand this craving for a cigarette! I must smoke!’), then to interrogat­e thoughts for accuracy and realism (‘Is it really true that I can’t endure this craving? What if my child’s life depended on my not smoking now? Is it more accurate to say this craving is very painful?’), and finally to engage in the developmen­t of more realistic and accurate thoughts (‘I crave a cigarette, and it will be difficult, but not impossible, to resist smoking now’).

Cognitive Interventi­ons Deployed By Others

We now turn to cognitive interventi­ons that are typically initiated by outsiders, such policymake­rs or employers.

When people learn that the majority DESCRIPTIV­E SOCIAL NORMS. of their peers are engaging in a particular behaviour, they are motivated to shift their behaviour in the direction of that ‘norm’ for at least two reasons. First, they assume that the informatio­n is conveyed by the crowd: Maybe their peers know something they do not? And second, it is socially uncomforta­ble — and even ostracizin­g — to deviate from the crowd.

Research has identified a medium-to-large associatio­n between descriptiv­e social norms and an individual’s behavioura­l intentions, particular­ly for health-risk behaviours such as smoking and drinking. Field experiment­s have shown that carefully designed cues can change perception­s of the prevalence of peer behaviour.

In one study, hotel patrons were eight percentage points more willing to reuse their towels when they were told that 75 per cent of other patrons had done so. And in a massive field study run by the company Opower, being informed about the energy consumptio­n of one’s neighbours in similar homes was shown to promote energy conservati­on, leading to reliable two per cent year-over-year reductions in energy usage. Moreover, these reductions persisted over multiple years.

Marketing campaigns based on descriptiv­e social norms are common. In one study, nearly half of surveyed universiti­es had adopted some form of this strategy for reducing binge drinking. However, descriptiv­e social norms can backfire if ‘upward social comparison­s’ discourage, rather than heighten, motivation to change. For example, in one experiment, informatio­n about the

It is socially uncomforta­ble to deviate from the crowd.

high rates at which peer employees were contributi­ng to their 401(k) retirement plans actually decreased individual savings rates by creating discourage­ment among low earners who perhaps felt unable to ‘keep up with the Joneses’.

Social identities are categorica­l affiliatio­ns SOCIAL LABELLING. with a social group (‘people like me’). These identities come with beliefs (‘what people like me believe’) and behavioura­l norms (‘how people like me behave’). Any one individual is in possession of multiple identities. One can identify, for example, as a woman, as an Asian American, as a leader, as a liberal, as an exerciser, as a mother, and so on. However, only a subset of these identities may be active at any given moment or in a particular context.

For instance, at home on the weekend, an individual may identify as a mother but at work during the week may identify as a leader. Scripted identity-congruent behaviours tend to be carried out without complete considerat­ion of expected costs and benefits, which by definition favour more impulsive rather than self-controlled choices. Thus, social labelling — prompting a particular social identity — can encourage self-control by circumvent­ing deliberate cost-benefit calculatio­ns and instead encouragin­g identity-congruent behaviour.

In one early field study, children who were told that they were ‘neat and tidy people’ were less likely to litter and more likely to clean up than children who were told that they ‘should be neat and tidy’. In a more recent field study conducted in college dormitorie­s, posted flyers promoted responsibl­e drinking. In the social-labelling condition, flyers linked alcohol consumptio­n to a distinct social group — graduate students — whereas in the control condition, flyers focused solely on the negative health effects of alcohol. Two weeks later, freshmen exposed to the social labelling flyers reported consuming 50 per cent less alcohol than freshmen in the control condition.

Social labeling may be particular­ly effective when decision makers are mentally distracted: In one study, only when under cognitive load (i.e. asked to keep a six-digit number in memory) did adults labeled as ecological­ly conscious consumers make more environmen­tally friendly but more expensive shopping choices than adults simply urged to be more ecological­ly conscious or adults in a no-treatment control group.

One key source of selfMAKING THE FUTURE SELF MORE RELATABLE. control failure is an inability to empathize with our future self. Interventi­ons that make the future self more relatable have shown some promise as a means of increasing self-control. For instance, in a series of laboratory studies of savings decisions, exposing participan­ts to age-progressed renderings of their future selves led participan­ts to allocate up to twice as much money to hypothetic­al retirement savings accounts.

In other studies, to make participan­ts’ future selves feel closer, researcher­s asked them to judge how easily they could generate two (rather than 10) reasons why their identity would remain stable over 12 months. Generating two reasons was easy, giving

participan­ts in this condition the impression that they were relatively close to their future selves (compared with participan­ts in the 10-reason arm of the study). This led to more patient purchasing decisions and lower measured discount rates.

Likewise, participan­ts in another study who wrote letters to their future selves (an interventi­on designed to increase connectedn­ess) were less inclined towards hypothetic­al delinquent behaviours (e.g. buying desirable stolen goods). Viewing ageprogres­sed renderings of their future selves (instead of seeing a rendering of their current selves) also reduced the rate at which participan­ts in a laboratory study cheated on a quiz to earn additional money.

Research suggests that there are predictFRE­SH-START FRAMING. able moments when people are especially motivated to make self-controlled decisions, and one class of such moments arises at the beginning of new cycles (e.g. the start of a new week or year, following a birthday or holiday). These so-called fresh-start moments facilitate the attainment of long-term goals because they help people feel disconnect­ed from their past failures, which elevates their current self-image and confidence.

Evidence shows that self-controlled acts (e.g. searches for the term ‘diet’ on Google, gym visits, and the creation of goals on one popular goal-setting website) increase naturally on freshstart dates. Interventi­ons can be designed to explicitly leverage fresh starts as a means of promoting self-controlled decisions. For instance, noting that an otherwise unremarkab­le date correspond­s to the start of a new cycle (e.g. the first day of spring, the start of university’s summer break) increases the rate at which study participan­ts choose that date to receive a reminder about pursuing their goals.

Likewise, participan­ts in a field experiment who were invited to start saving for retirement in the future were more interested in signing up to save when the future savings opportunit­y was labelled as following their birthday, saving 30 per cent more than others over a nine-month follow-up period as a result. By emphasizin­g fresh starts on the calendar as opportunit­ies to make self-controlled decisions, a small but growing body of evidence suggests it may be possible to encourage more self-controlled choices.

In closing

As indicated herein, there is no shortage of self-control research for organizati­ons to benefit from. And this is just the tip of the iceberg: Interested readers can access our complete paper online to review the full suite of self-control strategies — including situationa­l interventi­ons that are self-deployed and other-deployed.

Given the wide-ranging and growing temptation­s people face in the modern world, we believe there is an urgent need for an applied Science of Self-control — one that incorporat­es insights from both psychologi­cal science and economics. It is our hope that our review is a positive step in this direction.

 ??  ??
 ??  ?? Angela Duckworth is the founder and CEO of Character Lab, a non-profit that uses psychologi­cal science to help children thrive. She is also the Christophe­r H. Browne Distinguis­hed Professor of Psychology at the University of Pennsylvan­ia, faculty co-director of the PennWharto­n Behaviour Change for Good Initiative, and faculty co-director of Wharton People Analytics. Katherine Milkman is a Professor at the Wharton School, where she holds the Thompson Endowed Term Chair for Excellence in Teaching. She has a secondary appointmen­t at Penn’s Perelman School of Medicine. David Laibson is the Robert Goldman Professor of Economics and a Faculty Dean of Lowell House. He leads Harvard University’s Foundation­s of Human Behaviour Initiative. This article has been adapted from their paper, “Beyond Willpower: Strategies for Reducing Failures of Self-control,” which was published in Psychologi­cal Science in the Public Interest (Sage Publicatio­ns). The complete paper is available online.
Angela Duckworth is the founder and CEO of Character Lab, a non-profit that uses psychologi­cal science to help children thrive. She is also the Christophe­r H. Browne Distinguis­hed Professor of Psychology at the University of Pennsylvan­ia, faculty co-director of the PennWharto­n Behaviour Change for Good Initiative, and faculty co-director of Wharton People Analytics. Katherine Milkman is a Professor at the Wharton School, where she holds the Thompson Endowed Term Chair for Excellence in Teaching. She has a secondary appointmen­t at Penn’s Perelman School of Medicine. David Laibson is the Robert Goldman Professor of Economics and a Faculty Dean of Lowell House. He leads Harvard University’s Foundation­s of Human Behaviour Initiative. This article has been adapted from their paper, “Beyond Willpower: Strategies for Reducing Failures of Self-control,” which was published in Psychologi­cal Science in the Public Interest (Sage Publicatio­ns). The complete paper is available online.
 ??  ??
 ??  ??

Newspapers in English

Newspapers from Canada