LEXUS TOPS DE­PEND­ABIL­ITY STUDY

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Lexus is the most de­pend­able ve­hi­cle brand for the sev­enth con­sec­u­tive year in J.D. Power’s an­nual sur­vey. Porsche, Buick, In­finiti and Kia round out the top five brands in the sur­vey. The worst per­form­ers were Chrysler, Land Rover, Fiat, Jeep and Cadil­lac. The sur­vey mea­sures prob­lems that ve­hi­cle own­ers ex­pe­ri­ence after three years of own­er­ship. For this year’s sur­vey, J.D. Power col­lected re­sponses from 36,896 orig­i­nal own­ers of 2015 model year ve­hi­cles. The over­all de­pend­abil­ity of ve­hi­cles in­creased this year for the first time since 2013, thanks to im­prov­ing qual­ity. J.D. Power says cus­tomers com­plain most fre­quently about prob­lems with voice recog­ni­tion tech­nol­ogy and Blue­tooth con­nec­tiv­ity. The sur­vey also says Toy­ota Mo­tor Corp., which owns the Lexus and Toy­ota brands, had six ve­hi­cles rank at the top of their seg­ments, the most of any com­pany.

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