LEXUS TOPS DEPENDABILITY STUDY
Lexus is the most dependable vehicle brand for the seventh consecutive year in J.D. Power’s annual survey. Porsche, Buick, Infiniti and Kia round out the top five brands in the survey. The worst performers were Chrysler, Land Rover, Fiat, Jeep and Cadillac. The survey measures problems that vehicle owners experience after three years of ownership. For this year’s survey, J.D. Power collected responses from 36,896 original owners of 2015 model year vehicles. The overall dependability of vehicles increased this year for the first time since 2013, thanks to improving quality. J.D. Power says customers complain most frequently about problems with voice recognition technology and Bluetooth connectivity. The survey also says Toyota Motor Corp., which owns the Lexus and Toyota brands, had six vehicles rank at the top of their segments, the most of any company.