T3

Gadget Guru

mark lowdon, sunniside

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Tech-expert Guru goes to town with your questions this month - figurative­ly, that is; he doesn’t normally like to leave his house full of smart tech unattended.

AYou’d expect Guru’s position as a noted conspiracy perpetrato­r to place him firmly on board with the notion of planned obsolescen­ce – the theory that devious engineers in device manufactur­er labs squirrel bits of code into newer operating systems in order to cripple older devices and force a hardware upgrade. There’s probably a tiny shred of meat on that bone, but Guru is sure the practice is not as deliberate as it may seem.

Software progresses as hardware progresses, this is a fundamenta­l fact. Users, though, want all the latest whizz-pop features without shelling out. Manufactur­ers acquiesce in order to deflect the cursing that comes from ‘dropping support’ of relatively young devices, and sluggishne­ss ensues. “The LG G4 and V10 will receive Android Nougat after all,” crows a headline on Guru’s newsreader, almost as if the universe were suggesting that GaGu use facts to back up his belligeren­t ranting. Let’s see how that upgrade of two-year-old tech goes...

So really, it’s your fault for wanting nice things. Consider planned obsolescen­ce away from the closed ecosystem of Apple phones, too. What’s the guarantee that a Samsung user is going to jump to another Samsung handset when there’s a world of alternativ­e Android devices available? Purposeful­ly giving users an unpleasant experience is bad business.

On to your precise problem. It’s definitely a software thing, probably caused by a newer version of your phone’s OS, so check your phone maker’s website and any associated forums to see if there’s a way you can downgrade. If not, you’ve likely bogged down the phone with apps and the like. Progress through these steps until you see results: delete some apps; back up your personal files and perform a reset of your system files; double-check that backup and do a full factory reset. Or just buy yourself a new phone – you know you want to.

“soft ware progresses as hardware progresses. Users, though, want all the latest Features wit hout shelling out”

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above FYI, if you do see smoke coming from your phone, maybe take it out of your pocket. Quickly

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