The Chronicle Herald (Provincial)

Why profit isn't a dirty word

- DON MILLS dmillshfx@gmail.com @donmillshf­x Don Mills is the former owner of Corporate Research Associates and a recognized expert in data trends in Atlantic Canada. After selling his business recently, he remains passionate about data and learning the gu

In this part of the country, it seems that profit has become a dirty word. The private sector has been demonized by politician­s and union leaders as being greedy in its search of profits. This is perhaps not so surprising in a region with a high dependence on government and social programs, transfer payments and handouts.

The role of profits in our economy is not well understood. Too many people believe that business owners make too much profit at the expense of consumers. For most small- and mediumsize­d enterprise­s in Atlantic Canada, which account for more than 80 per cent of the businesses in the region, profit margins are modest. Indeed, in a normal economic environmen­t, profitabil­ity for the majority are likely to be less than 10 per cent. In the current environmen­t, there is little profitabil­ity at all.

REASONABLE TO EXPECT A RETURN ON BUSINESS INVESTMENT

Just as you as an individual expect a return on your investment­s, whether savings accounts or RRSPS or equities, business owners expect a return on their investment­s in their companies. Most work longer hours than average and pay themselves appropriat­ely for the size of their businesses.

Contrary to popular opinion, the vast majority of business owners do not pocket all the profit earned in any given year. To do so would impinge on their ability to survive or grow their businesses. To be successful in business over time, there is a need to innovate, evolve and keep

current with technology and equipment needed to operate a business. This requires further investment in the business and the capital for that investment is available from only two sources: outside financing and profits.

PROFITS BENEFIT EMPLOYEES

Profitabil­ity also provides companies the ability to invest in employees, especially in terms of wage increases and bonuses. In the company I previously owned, 25 per cent of pre-tax profits were set aside for employee performanc­e bonuses each year. While profitabil­ity varied year to year, this profit sharing was conducted every year for 30 years.

The philosophy was simple. Employees, based on their individual contributi­ons, should share in the success of the company. Every employee, regardless of position or level of responsibi­lity, participat­ed in this performanc­e bonus program.

In most years, only about a third of the profit was distribute­d to the owners as dividends. The rest was reinvested into the company. This included creating a strong balance sheet with sufficient cash reserves to ride out short-term challenges faced by the business.

Not every small- and medium-sized business has the luxury of such a reinvestme­nt of profits due to thin margins. In the restaurant business, for example, margins are low, often four to five per cent. This does not leave a lot for owners, employees or the business itself.

The private sector operates in a competitiv­e environmen­t. This is good for the consumer because it leads to price competitio­n, new product developmen­t and improved levels of customer service. Competitio­n leads to innovation, and innovation requires capital reinvestme­nt in the business. That is the nature of competitio­n.

In my former business, my mantra was always “better today than yesterday, better tomorrow than today” in terms of looking at our products and services. It perhaps helps explain the longevity of my former business (40 years at the time of the sale and still going).

There are often complaints about the level of remunerati­on of CEOS in Canada. Some of these complaints are justified, particular­ly for the larger, public-traded companies in Canada. The level of compensati­on, when bonuses and stock options are included, are unjustifie­d in many of these cases. Indeed, the ordinary shareholde­rs are not being protected by their boards of directors.

In my opinion, the percentage of CEOS in this category is very small. Most smallbusin­ess owners are not unfairly compensate­d for their efforts and the public should not lump them with larger, publicly traded companies in this regard.

COMMUNITY BENEFITS AS WELL

Being profitable also allows companies the opportunit­y to fulfill their social responsibi­lities in the communitie­s where they operate. Having participat­ed in numerous fundraisin­g campaigns over the past 30 years, I can attest to the generosity of the private sector in this region.

In a small region like Atlantic Canada, there is a limited number of companies that have the ability to support their communitie­s through philanthro­pic efforts. The private sector does not get enough credit in this regard.

Unlike the public sector, businesses are always at risk from economic turbulence, whether it is the aftermath of 9-11, the long recovery from the Great Recession of 2009 or the coronaviru­s shutdown. Jobs are lost, profits disappear. The public sector usually does not lose wages, or jobs or benefits during such times.

Profits are not a dirty word but are what is required for the private sector to grow and support the economy.

 ?? NICOLE SULLIVAN • SALTWIRE NETWORK ?? Missy's Diner staff Elizabeth Meade (left) and Colleen Spencer stand in the empty dining room in Cape Breton during their first lunch open after being shut due to COVID-19 health protection orders. Restaurant profit margins are low, which usually doesn't leave a lot left over for the business or the owners.
NICOLE SULLIVAN • SALTWIRE NETWORK Missy's Diner staff Elizabeth Meade (left) and Colleen Spencer stand in the empty dining room in Cape Breton during their first lunch open after being shut due to COVID-19 health protection orders. Restaurant profit margins are low, which usually doesn't leave a lot left over for the business or the owners.
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