The Chronicle Herald (Provincial)
EXECUTIVE MANAGEMENT
Chief Executive Officer - #936
Riverview Home Corporation, Stellarton, NS Riverview Home Corporation, located in Stellarton, Nova Scotia, provides facility and community based services for individuals with intellectual disabilities, brain injuries and long term mental illness. In pursuit of our vision – a full and meaningful life for people with diverse abilities – we provide opportunities for the people we support to realize their fullest potential, within their homes and communities. Originally established over a century ago, Riverview has continuously evolved and, today, depicts an organization that provides care to individuals and their families across a continuum that includes community outreach, independent living, community homes and the adult residential centre. Transformation of the Disability Supports Program at the Department of Community Services offers an exciting opportunity for the new CEO to lead Riverview in the development of community-based options, independent living supports and social enterprises.
Vice President, Customer Strategy - #938
Royer Thompson Management Consulting Limited, Halifax, NS
The NSLC takes pride in providing Nova Scotians with exceptional customer service and the responsible sale of beverage alcohol and cannabis. As a true partner in communities across the province, the NSLC returns 100% of profits to government to fund public programs and services, and conducts its business with integrity and respect for the environment, while supporting the sale of over $198 million in locally produced and bottled products every year. Evolving customer preferences, demographics and technology innovation are reshaping the retail landscape, and as Nova Scotia’s largest retailer, today the NSLC is more committed than ever to being a world-class, truly customer-first organization. Reporting to the Senior Vice President, Customer Operations, the Vice President, Customer Strategy is a dynamic people leader and brand advocate, responsible for leading innovative marketing and category management strategies to enhance the overall customer experience and drive revenue growth and expansion online and across the retail network. While promoting NSLC’S corporate social responsibility mandate, the Vice President is accountable for identifying, executing and championing ongoing customer experience initiatives through engaged and personalized experiences to properly position NSLC’S brand, products and people and deliver exceptional customer satisfaction results.