The Daily Courier

National Geographic communicat­ion style

- DAVID MACLEAN

Ican’t imagine there is anyone in North America who hasn’t seen a National Geographic magazine. The first magazine was published on Sept. 22, 1888, nine months after the National Geographic Society was founded. It has been published monthly ever since.

The magazine is known for its high-quality, glossy photos of all things science, geography, history and world culture.

Global circulatio­n for the magazine peaked in the late 1980s at approximat­ely 12 million. Currently, 6.5 million magazines are circulated worldwide in nearly 40 local-language editions each month.

Go to any garage sale and you will likely find old copies of the magazine for sale.

Do you recall how the magazine is laid out?

The dramatic photos are certainly the centerpiec­e. However, there are three other critically important parts to the magazine: the article titles, the photo captions and the in-depth articles.

I have to confess I read the articles infrequent­ly, but I would not miss any of the photos. Photos that particular­ly caught my interest would cause me to read the caption to understand the context for the photo.

I would then read the article title, then perhaps dig into the article if it was a topic that captivated my curiosity.

These four components created widespread interest in the magazine with a broad spectrum of people.

There was something for everyone. For those who had a keen interest in increasing their knowledge on any particular subject, the articles were a treasure chest of content.

Those who perhaps had a smaller capacity for deep study could still increase their knowledge by reading the titles and photo captions. And those who simply wanted some entertaini­ng viewing could skim through the photos.

I believe there is wisdom in this written design strategy we can apply in regard to effective verbal communicat­ion.

Leaders need to be adept at communicat­ion. We must be able to communicat­e vision, strategy, execution details, product knowledge, policies and procedures, and simple relational interactio­ns, amongst a plethora of other topics.

In our communicat­ions, we need to understand when it’s time for copious details, and when a dramatic word picture, or statement will do.

Have you ever been trapped by someone who has expertise in a particular subject and is passionate about helping you to understand all that they do about this subject? How did that go?

I would bet that after a certain amount of time you shut down and simply began nodding and trying to figure out how to get out of this “conversati­on”.

Worse still, have you ever buried someone under a gigantic pile of informatio­n they really did not need in order to complete the task at hand?

Sure, there are times when sharing the complete ‘article’ is necessary. Probably less often than we may think.

Great communicat­ors have the emotional intelligen­ce and the wisdom to know how much informatio­n is appropriat­e at what time.

Does this situation simply require a title — a short sentence to explain what it is all about? Would a dramatic word picture be most effective?

Would a two-sentence caption beautifull­y put things in context and perspectiv­e?

A word picture is simply painting a picture with words to dramatize what is going on. Like this,

“I know it feels like right now we are a ship caught in a fierce storm, in danger of crashing on the rocks.

However, we have weathered these storms before and we have plotted our course out to deeper waters.”

A word picture can be a helpful way to find out how someone is feeling about a particular situation:

“Bob, can you give me a word picture to help me understand how you feel about Steve leaving the company?”

“Yes, I feel like my right arm has been amputated.”

That should give you good idea how Bob is feeling.

In order to really motivate people, leaders must become adept at the National Geographic communicat­ion style. When is it time for all the details, a dramatic word picture, a simple title, or a concise caption to explain content and context?

Master that and you will be a master communicat­or.

David MacLean of Kelowna helps leaders through The Executive Committee Canada and his business, Wholeheart­ed Leaders. Reach him via email: dmaclean@tec-canada.com.

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