Advantage Communications hires new CEO

Advantage Communications Inc. (ACI), headquartered on the Island, has hired Gregory Hough as its president and chief executive officer.

CEO of nine years Kent MacPhee will continue with the service provider as its new chair of the board of directors.

Prior to joining ACI, Hough held executive roles at Convergys and has led service delivery at American Express. He has also worked as a business process outsourcing consultant for companies around the world.

“The culture and people at ACI makes this company truly unique and unparalleled in delivering superior results,” said Hough.

“The future of ACI is bright with anticipation of continued growth. Planned investments in people, process and technology continue to position ACI as an innovating outsourcer, well-positioned to expand across North America, Latin America and the Caribbean.”

Advantage employs more than 300 people in Eastern Canada. The outsourced service provider was founded in Charlottetown in 1996, and now has operations across Eastern Canada and in Kingston, Jamaica.