The Hamilton Spectator

Elevator incident reports reveal litany of misery; accidents on rise

- COLIN PERKEL

TORONTO — From bumps and bruises to amputation­s and even death, data suggests elevators in Canada are proving increasing­ly dangerous.

In the past six years, six people have been killed and 1,225 people have been injured, including 69 permanentl­y, in elevator mishaps in Ontario — which accounts for close to half of Canada’s elevators — according to the Technical Standards and Safety Authority, which regulates the devices in the province.

The TSSA data shows the number of incidents more than doubled between 2011 and 2016, rising at an average rate of about 14 per cent a year. Serious injuries have been increasing annually by eight per cent.

To be sure, the thousands of residentia­l and office elevators in service are generally safe, and deaths and serious injuries related to their use are relatively rare. Still, data obtained by The Canadian Press paints a disturbing picture of what can go wrong when people use a device most take for granted.

Many mishaps, data indicates, relate to levelling issues: when an elevator fails to stop flush with the floor despite TSSA stipulatio­ns that elevators should display “stopping accuracy.”

“Out of level: Lady cracked her toes when she tripped into elevator,” one TSSA investigat­ion report states. “Member of public watched four people within 15 minutes trip,” states another. “Lady tripped going in elevator; broken nose, broken thumb,” according to another.

The authority identifies numerous causes for the problems, including shoddy maintenanc­e and failure to follow the rules. However, the bulk of incidents — 75 per cent — are blamed on “user behaviour.”

“The most prevalent occurrence­s are related to doors, either by impact when entering or exiting the elevator or while trying to prevent elevator doors from closing,” the TSSA says in its annual report. “Factors such as distracted users are identified as primary causes for such occurrence­s.”

Whatever the reasons, some incidents might be categorize­d as truly terrifying. In March 2015, an 86year-old Ottawa man had his legs amputated after an elevator crushed them in a seniors’ building. He died later. “Man got legs pinned between car and hall sill, amputation of legs,” the report states. What caused the mishap was never clear, the TSSA said.

Other incidents range from toddlers getting fingers and hands trapped, and electrical fires erupting, to devices that drop and stop suddenly and unexplaine­d losses of critical hydraulic oil.

Between 2008 and 2016, TSSA inspectors examined 2,942 occurrence­s across Ontario. Given that some incidents go unreported — potentiall­y in violation of regulation­s — the number is likely higher.

Still, the odds of being killed are 800 times higher in a car — 35 times higher in an airplane — than in an elevator, according to the TSSA. That might come as cold comfort to those hurt in elevators or the thousands of Canadians trapped in one every year due to a malfunctio­n.

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