CRTC says wire­less firms must send emer­gency alerts

The Hamilton Spectator - - BUSINESS -

Canada’s tele­com reg­u­la­tor says all wire­less ser­vice providers must be able to send emer­gency alerts to cus­tomers’ cell­phones, and has set a dead­line for it to hap­pen.

The Cana­dian Ra­dio-tele­vi­sion and Telecom­mu­ni­ca­tions Com­mis­sion has or­dered that by April, 6, 2018, ev­ery­one on an LTE net­work must be able to re­ceive the same pub­lic alerts now on ra­dio and TV.

The types of events for alerts in­clude nat­u­ral dis­as­ters such as fires or floods, or Am­ber Alerts.

CRTC spokesper­son Pa­tri­cia Val­ladao said the alerts will have a spe­cial tone and vi­bra­tion so that peo­ple will know it’s not just an or­di­nary email or text.

A ban­ner, in English and French, will ap­pear on the screen stat­ing that there is an alert.

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