Pa­tients don’t get enough re­spect

The Hamilton Spectator - - OPINION -

RE: Ad­vice to a young doc­tor from a cus­tomer (May 17)

Doc­tors’ of­fices, like air­lines, dou­ble-book ap­point­ments, in case some­one doesn’t show up and God for­bid, the doc­tor is left with time on his or her hands. So two or even three pa­tients might have the same ap­point­ment time, hence the con­stant crowded wait­ing room.

I once had the first ap­point­ment of the morn­ing but was kept wait­ing for 20 min­utes. When I asked how I could be kept wait­ing when I was the first pa­tient, the re­ply was, “The doc­tor had to make some phone calls.” My sug­ges­tion that the time of the first ap­point­ment should re­flect this need was met with won­der­ment. It’s just a re­flec­tion of the mind­set that the doc­tor is God and the pa­tient a lowly mor­tal. Hence the old joke: What’s the dif­fer­ence be­tween God and a doc­tor? God doesn’t think he’s a doc­tor! San­dra Han­mer, Hamil­ton

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