UFC will pay you back for bad pay per view

The Hamilton Spectator - - SPORTS -

Satur­day’s box­ing match be­tween Floyd May­weather and Conor McGre­gor was de­layed be­cause some cus­tomers ex­pe­ri­enced what Show­time, the fight’s broad­caster, de­scribed as “scat­tered out­ages.”

And ac­cord­ing to mul­ti­ple re­ports, some peo­ple who paid $100 for the fight weren’t able to watch it at all.

UFC pres­i­dent Dana White is try­ing to make things right be­fore the in­evitable law­suits roll in, of­fer­ing full re­funds to any­one who pur­chased the fight but could not watch it.

“We al­ways try to put on the big­gest and most ex­cit­ing fights,” White said in a state­ment re­leased Tuesday night. “We want our fans to have the best ex­pe­ri­ence when watch­ing our events. Un­for­tu­nately, we didn’t de­liver the way we wanted to on Satur­day be­cause of NeuLion’s tech­ni­cal is­sues on UFC.TV. As usual, we al­ways take care of our fans and will fix this. We have started pro­cess­ing re­funds im­me­di­ately for any­one that could not ac­cess the fight af­ter pur­chase.”

Cus­tomers who or­dered the bout via the UFC.TV web­site are the ones who had the most prob­lems, USA To­day re­ports. NeuLion is the com­pany that runs UFC’s on­line stream­ing ser­vice.

One per­son al­ready has filed a clas­s­ac­tion law­suit against Show­time be­cause of the al­leged poor qual­ity of the on­line broad­cast. Zack Bar­tel of Port­land, Ore., says he or­dered the fight via Show­time’s iTunes app ex­pect­ing a high-def­i­ni­tion broad­cast but in­stead re­ceived grainy video, er­ror mes­sages and buf­fer mes­sages. In re­sponse, Show­time also said it would pro­vide re­funds to any­one who had trou­ble watch­ing the bout via its app or on­line stream­ing ser­vice.

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