Auto technician never tires of working with customers
Name: Steven Naranjit Age: 29 Position: Senior technician at TriniTech Automotive, 1620 Barton St E. Job description: I work with customers and provide honest guidance to help them decide what repairs should be done on their car. When possible, I provide customers with possible alternatives to expensive work. I answer any questions about repairs and address all concerns before I start work on the vehicle.
Is this the job you thought you’d be doing?
For as long as I can remember, I wanted to be in this field. I prepared myself by getting the necessary qualifications, skills and experience to be successful in this field. It is a dream come true for me to be involved with a progressive organization like TriniTech Automotive.
Advice to others on launching a career:
Think about your talent and interests. Research what occupations require your skills and talents. Talk with people in these occupations. Determine job availability and location. Be passionate about your occupation and have consideration for customers and you will be successful!
Roots: Went to St. Cecelia elementary school on the Mountain then to St. Jean de Brébeuf. Graduated from the automotive technician program at Mohawk College. Although I live on the Mountain, my grandfather taught at Hillcrest Elementary not far from TriniTech, so I am very familiar with the east end. FB updates: November: Thank you Hamilton for voting Steven Naranjit best Mechanic 2016 in Hamilton Spectator Readers Choice Awards and TriniTech Automotive Platinum Winners in 5 categories including Best New Business, Best Automotive Service Centre and Best Customer Service.
January: Shared news regarding a letter from Hamilton Food Share stating that TriniTech Automotive had donated 350 pounds of food for our Christmas Drive.
February: Congratulations to Steven Naranjit and TriniTech Automotive for being nominated in 5 categories in the 2017 Hamilton Spectator Readers Choice Awards Networks: College of Trades Favourite restaurant in the downtown:
That is a difficult one because there are so many great new restaurants. I love trying new foods and it is amazing to see all the choices Hamilton has to offer.
Best feature of life in Hamilton:
Hamilton is becoming a very diverse city and I think this is great! We can get to know different cultures and learn from them. This will only help us grow and become better as a city and as a society.
What would make Hamilton a better city:
It would be great for Hamiltonians and visitors if we could provide free, fast internet hotspots throughout the city at no cost to taxpayers. Each hotspot can provide secure Wi-Fi and charging stations and free calls ... Although this will be a free service it can actually generate income for the city by paid advertising and will also boost local businesses.
Contacts: www.trinitechautomotive.com; trinitechautomotive@hotmail.com; TriniTech page on Facebook
Quote: Real customer service must include never-ending respect, sincerity and integrity.
If you know a Hamilton Professional who would make a good candidate for this profile series, send an email to shenderson@thespec.com.