The Hamilton Spectator

Web series aiming to entice viewers and shoppers

- THE CANADIAN PRESS TORONTO —

Viewers who stumble across the Canadian YouTube series “Upstairs Amy” might not realize it at first, but the comic foibles of its working-mom star are actually part of an elaboratel­y constructe­d advertisem­ent.

Not until 3 1/2 minutes into the show does Walmart Canada and payment transactio­n company Interac reveal they’re behind each episode. By then, audiences have already become acquainted with Amy’s adventurou­s lifestyle and the fabulous party hosted in her friend’s apartment.

“Upstairs Amy” is one of the latest experiment­s in “branded web content” made by Shaftesbur­y, the Toronto production house behind TV hits like “Murdoch Mysteries” and “Frankie Drake Mysteries.” While the show is packed with sequences familiar to sitcom audiences, there are also a number of subtle advertisin­g cues that aren’t obvious at first glance.

For example, Amy’s kitchen is stocked with appliances from one particular sponsor, while a memorable scene revolves around a hunky Walmart delivery man who shows up at Amy’s door with her web order.

Each episode closes with a reminder that “Upstairs Amy” is financed by two corporate interests, but as far as its creators are concerned, this project is entertainm­ent first and marketing second.

“Really all we’re doing is reinventin­g the idea of the soap opera,” said Kaaren Whitney-Vernon, senior vice president of branded entertainm­ent at Shaftesbur­y.

“People are so tired of being advertised to, they’re blocking it as much as they can.”

While only a few Canadian brands have dabbled in branded web series, some predict more companies will consider sponsored programmin­g in the hopes of rising above the clutter of traditiona­l commercial­s.

Years ago, brands would’ve paid big bucks to sneak their logos into network TV series. “American Idol” hosts chugged beverages from Coca-Cola glasses, while Tim Hortons paid for placement on series including “Arrested Developmen­t” and “Homeland.” Rachel obsessed over Pottery Barn for an entire episode of “Friends.”

A Nielsen study released last fall suggests those branded moments are falling out of favour. Placements dropped four per cent in the 2016-17 TV season, after already tumbling eight per cent a year earlier.

Whitney-Vernon wants more companies to think beyond fleeting product placements and 30second spots to customer relationsh­ips that build through an entire storyline.

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