The Hamilton Spectator

Coming up short? Maybe you’re not paying attention

- LIZ REYER

“I didn’t mean to; it was an accident!” How many times have you heard this, from adults and children alike? How often do you say it (or think it to yourself )?

These sentences are indication of harm being done. And, while it may not be intentiona­l, damage is damage.

As I think about it, most unintentio­nal acts result from one simple cause: a failure to pay attention.

Not convinced? Think of some easy examples.

— You text while walking down the street and bump into another person, which is annoying. Or text while driving, which may be fatal.

— You don’t read instructio­ns or legal documents carefully, so end up damaging equipment or making a costly error.

— You speak carelessly, making an insensitiv­e comment that places your relationsh­ip with someone you care about in jeopardy or harms others you may not even know.

Are these risks worth it to you?

All of these situations and countless others could be prevented by focusing on what you are doing and envisionin­g the consequenc­es of your actions.

Like so many things, this is easy to say, harder to do. We live in a culture that values speed and glorifies multi-tasking. These are two key drivers of inattentio­n.

It’s ironic, as when you focus on one thing, you can get more done rather than flitting among different things.

And you are far less likely to make errors that harm yourself or someone else. When you slow down, you can make better plans, which prevents accidental errors in a project.

Take a moment to think about how this applies to you, and select a top priority to address.

For example, if you have a habit of not looking where you are going, physically train yourself to look ahead, not be looking all around.

You will be safer — less likely to fall or hurt someone else. I speak from experience on this one!

Another area is the realm of racial interactio­ns with people of colour.

As a white woman, it’s sadly easy for me to make insensitiv­e comments and fail to understand the underlying dynamics that cause deep pain to people of colour.

It takes effort to learn how to see the truth in these interactio­ns because our background, culture, and ultimately white supremacy frame our understand­ing.

But if we don’t make this effort, we guarantee that we can’t move to a more just world. And our intent — we believe we want to be fair — is made inconseque­ntial by the impact of the harm we cause. So, what can you do?

It’s like anything: learn a new habit. Hold yourself accountabl­e by setting expectatio­ns for yourself every day and then checking on your performanc­e.

Prevent the behaviour you want to avoid; for example, lock your cellphone in your trunk if that’s the only way to keep it out of your hands.

Educate yourself on the outcomes you want to achieve so that lack of informatio­n doesn’t increase the unintentio­nal harm you cause.

Taking responsibi­lity for your own actions in this way will help you grow as a person and will improve other people’s lives, too._

Liz Reyer is a credential­ed coach with more than 20 years of business experience. Her company, Reyer Coaching & Consulting, offers services for organizati­ons of all sizes. Submit questions or comments about this column at www.delivercha­nge.com/coachscorn­er or email her at liz@delivercha­nge.com.

 ?? JACOBLUND THINKSTOCK ?? It’s important to stay focused at work, especially meetings when important informatio­n is being shared. Put distractio­ns (read: smartphone­s) aside and listen.
JACOBLUND THINKSTOCK It’s important to stay focused at work, especially meetings when important informatio­n is being shared. Put distractio­ns (read: smartphone­s) aside and listen.

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