The Hamilton Spectator

CERB abyss stares firmly back at us

Government­s, financial institutio­ns must take into account the stress we’re enduring

- KEITH EMERY Keith Emery is co-CEO of Credit Canada, Canada’s first and longest-standing not-for-profit credit counsellin­g agency.

Is it too much to ask that we have some good news without all the bad? In recent weeks, it feels like that’s a definitive “yes.”

Although Canada’s overall COVID-19 positivity rates and hospitaliz­ations are steadily coming down, modelling shows more contagious variants of the virus could soon drive huge spikes in cases and overwhelm the health-care system.

What does this all mean in terms of household economics, specifical­ly Canadians and household debt? Well, it’s all interconne­cted. Canada’s consumer debt problem is far from new, but it’s become more complex during the pandemic.

The most recent employment report reveals a loss of 213,000 jobs in January, pushing the unemployme­nt rate to 9.4 per cent — the highest level since last August. The persistent impact of the K-shaped recovery, along with long-term unemployme­nt and a large cohort of low-income workers, will fuel an uncertain economic future.

Cash infusions — including the Canada Emergency Response Benefit (CERB), the Canada Recovery Benefit (CRB) and the Canada Emergency Wage Subsidy (CEWS) for businesses — have so far sustained the economy and saved many Canadians from intense hardship during several national lockdowns and partial recoveries. But for some, these infusions have also created a false sense of security and numbed them to overall indebtedne­ss, by no means resolving it.

Other programs such as payment deferrals (mortgage, car payments, credit cards, etc.) have also helped Canadians stay afloat, but only temporaril­y as many are now being asked to repay the deferred payments. Credit Canada has seen cases where clients are being asked to pay all deferred payments in one lump sum. This is causing a great deal of stress, and reveals a pattern of taking what you can when you can, and dealing with the consequenc­es later.

For many, the end of payment deferrals also coincides with massive, post-holiday credit card bills and more detrimenta­lly — CERB paybacks and larger tax bills. There will be a wave of panic and anxiety in the coming weeks when people see they owe taxes on CERB this year, as it wasn’t taxed at the source.

It isn’t a question of if the financial storm will come, but when, and how long it will last.

Nine million Canadians applied for CERB, and by the end of last year, one million had already repaid benefits after realizing they were ineligible. Most recently, the government announced that ineligible self-employed Canadians won’t be forced to repay the funds if they earned at least $5,000 in gross selfemploy­ment income in 2019 and met all other eligibilit­y requiremen­ts. Additional­ly, Canadians who received COVID-related income supports and had less than $75,000 in taxable income in 2020 will have a year with zero interest on tax debt.

While these leniencies are meant to calm the panic, many will still face a large debt bill in the coming months.

As we approach one year since

CERB was introduced (March 15), it’s time for the government and financial institutio­ns to contend with the repercussi­ons of financial supports and payment deferrals, and how to approach repayments in both cases. There is no “one-sizefits-all” solution. The government and creditors will need to look at every individual case and develop individual­ized and customized repayment plans that allow Canadians to recover.

Whether a person is repaying CERB overpaymen­ts, benefits received in error, tax bills, or catching up on deferred debt payments, there must be an allowance to pay back over a reasonable period of time based on financial ability. This would help prevent vulnerable Canadians from being pushed further into a hole. Repayment plans need to take into account a person’s income, expenses, debt and any other financial obligation­s and responsibi­lities. Let’s not put further stress or strain on household finances, thereby hobbling any chances of a nascent recovery.

To its credit, the government sprinted into action and created different financial support programs to help those impacted by COVID-19. We cannot let those efforts be in vain, or worse, allow them to backfire.

Friedrich Nietzsche held that “if you gaze long enough into an abyss, the abyss also gazes back into you.” Together, we can pull Canadians out of this economic gap before they lose all hope and trust.

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