The Province

Options abound for summer accommodat­ions

Airbnb and VRBO are among the many ways to book a place to stay on your perfect vacation

- AMANDA ABRAMS

Erica Hagen swears by Airbnb. “With the kids, it’s a lot better than a hotel; I’ve become a convert,” she says of the website and app that allow users to rent rooms or entire homes in thousands of places. But last summer, while searching online for a beach house for a family vacation, she somehow found her way to Vacation Rental By Owner.

“I probably looked at Airbnb first, but there was very little left by spring. I’d heard of VRBO, and there were more options there.” She wound up renting a house on VRBO, and this year, she’s renting a new beach house from the site.

Renters seeking vacation homes used to rely on glossy brochures at real estate offices in vacation towns to find a place to rent. VRBO shook up the industry in 1995, creating a platform on which homeowners and property managers could list a property available for rent. Gradually, VRBO grew and was acquired by Homeaway, which also purchased other vacation rental sites.

“There was a common theme from the beginning to today: Vacation rentals offered a great product,” says Matt Landau, founder of the Vacation Rental Marketing Blog. “More space, more privacy and a better value than a hotel.”

But not everyone knew about them.

Enter Airbnb in 2008. A lot of Americans, it turned out, were enthusiast­ic about paying less than they would at a hotel for a space with personalit­y and kitchen access. According to a 2016 Goldman Sachs survey, consumers who hadn’t tried Airbnb preferred a traditiona­l hotel, but after staying in an Airbnb unit, a majority said they wouldn’t go back to a hotel. The site took off — as did the number of vacation rentals globally. According to a study by the Britain-based IBISWorld, the vacation rental industry grew by 3.6 per cent annually between 2011 and 2016, with a particular jump during the last two years. In some resort areas, investors are developing buildings specifical­ly to lease them out as short-term rentals.

The number of websites catering to the industry also has grown. Airbnb makes up only a fraction of those shortterm rentals; others include TripAdviso­r (which has several global affiliates), Booking.com and many smaller sites.

But there’s a key difference between Airbnb and sites such as VRBO or TripAdviso­r. Airbnb hosts tend to view renting their homes out as a side gig, whereas those who advertise on the other sites frequently treat the homes as businesses, complete with marketing plans and accounting systems. And that difference in seriousnes­s is often obvious in the style of the unit.

“They were more like corporate apartments — more generic,” Virginia resident Eva Markowitz says of her experience in a couple of TripAdviso­r units she rented in Europe. “There’s a printout with the Wi-Fi code, and nothing about nearby restaurant­s. The special touches were missing.”

Contrast that with Atieno Bird’s property in Crozet, Va. She and her husband regularly rent out their one-bedroom carriage house, and sometimes their three-bedroom farmhouse, on Airbnb. “We have my kids’ art on the walls. We might leave local produce and one of the local wines or ciders (for guests),” Bird said. And renters respond well to the personal touches, she said: “They know it’s your home.”

The industry views that esthetic issue as a challenge, but there’s also a distinct downside to having hitched its star to Airbnb: Local regulation­s. An enormous amount of new legislatio­n in municipali­ties across the country aims to limit short-term rentals to primary residences.

 ?? — GETTY IMAGES FILES ?? Renters seeking vacation homes used to rely on glossy brochures at real estate offices in vacation towns to find a place to rent. With the likes of Airbnb, perusing and searching online for summer rentals has become more of the norm.
— GETTY IMAGES FILES Renters seeking vacation homes used to rely on glossy brochures at real estate offices in vacation towns to find a place to rent. With the likes of Airbnb, perusing and searching online for summer rentals has become more of the norm.
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