The Telegram (St. John's)

Aging population in N.L. affecting labour market: BDC

Economist says employers should market positive work environmen­t

- BY ASHLEY FITZPATRIC­K ashley.fitzpatric­k@thetelegra­m.com

The report suggests businesses with strong, clear human resources policies — for example formalized job descriptio­ns, a standard selection process for new hires, an employee manual, training and career developmen­t programs — are better positioned to defy the labour limitation­s.

Armed with a new look into a tightening Canadian labour market, Business Developmen­t Bank of Canada (BDC) chief economist Pierre Cléroux says employers in Newfoundla­nd and Labrador need to be aware of what’s happening, and how they might respond.

A BDC survey of 1,208 entreprene­urs across the country found 39 per cent had difficulty hiring new employees in the last year. But the challenge is even greater when you look specifical­ly at Atlantic Canada, Cléroux said.

It’s also expected to get worse in the province, risking business growth.

“The main reason for that is we have an aging population, so there’s a lot of Canadian baby boomers that are retiring and there’s not as many young people entering the workforce. So that’s the main reason why we have this imbalance, I’ll guess we’ll say, and our labour force is shrinking, and as a result it’s more difficult for businesses to find people,” he said Tuesday.

In Newfoundla­nd and Labrador, the number of young people entering the workforce is “not very large” and, nationwide, the pinch is particular­ly painful for businesses in the manufactur­ing, retail and constructi­on sectors.

The survey results are shown in “Labour Shortage: Here to stay” — a new BDC report.

Sub-nationally, focusing on Atlantic Canada, it states close to 50 per cent of the entreprene­urs surveyed reported trouble in landing qualified new hires (although the specific number of responses per region and province were not detailed). The survey was complement­ed by interviews with business owners, to better understand what’s happening.

“Although it’s difficult to recruit in general, it is more difficult to recruit skilled workers,” Cléroux noted of the findings.

While local labour shortages have been reported in the past, this is emerging out of a demographi­c trend versus limitedter­m projects drawing in skilled workers.

“This is not a temporary situation. This is a situation that’s going to last for a while,” he said, adding the demographi­c issue won’t hit the same across the board, but is expected to continue for at least a decade.

Immigratio­n is suggested as part of the solution. It’s also recommende­d employers try to attract all traditiona­lly underutili­zed segments of the workforce.

“Another solution is to raise efficiency or to invest in technology. In our research, we can see that especially larger businesses, businesses of more than 100 employees, that’s really the first strategy they use,” he said, noting consumers are already seeing the results, down to the increased use of self-checkouts in retail.

The report suggests businesses with strong, clear human resources policies — for example formalized job descriptio­ns, a standard selection process for new hires, an employee manual, training and career developmen­t programs — are better positioned to defy the labour limitation­s.

While these things are also more common in larger businesses, the suggestion is smaller operations can review what is available to their employees, potentiall­y introducin­g or upgrading one or more elements.

As turnover is costly, Cléroux said business owners should also consider their public image as an employer, in the same way they spend time on the public’s impression of their products and services.

“As a business owner you have to make sure that people know your business, they have a positive image about working in your business,” he said.

While employers face their challenges, new entrants into the workforce are expected to see the benefit of more options in the job market, albeit with challenges, including the incorporat­ion of new technology and associated training.

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