John’s out, diverse franchisees are in

Papa John’s, which wants to distance itself from founder John Schnatter, is releasing new ads Tuesday that replace him with a diverse group of franchisees.

The commercials show several franchisees looking into the camera and introducing themselves to viewers.

“You’ve heard one voice of Papa John’s for a long time,” one of them says, followed by another who says, “It’s time you heard from all of us.” At the end, the company’s logo substitutes “John’s” with the first names of each of the franchisees until it settles on the logo again.

“That was a way to really reinforce that this is a brand that belongs to everyone,” says Melissa Richards-person, who oversaw the ads as the company’s vice-president of global brand strategy. “This isn’t a single person’s brand.”

The pizza chain began removing Schnatter’s image from its logos, pizza boxes and restaurants over the summer after it was revealed that he used a racial slur during a media training session. Schnatter, who apologized and resigned as chairman, said his comments were taken out of context. He criticized company executives for the way they handled the incident and said his resignation was a mistake.

Schnatter, who founded the company more than 30 years ago, has appeared in many of the company’s commercials. Traditionally, the ads have also featured a football star, but the company has also moved away from that sport after Schnatter criticized NFL leadership last year over protests by players wanting to bring attention to police mistreatment of black males.