The Welland Tribune

Kanetix conducting online interviews to fill 75 new positions in Welland

- KRIS DUBÉ

A call centre in Welland will hire 75 new employees by August without meeting a single successful candidate in person.

Canada’s largest digital acquisitio­n platform for insurance and financial services, Kanetix Ltd., will add to its 200employe­e workforce in Niagara by conducting interviews over the phone and through virtual sitdowns online.

The full-time broker roles come with benefit packages. No insurance experience is required.

Staff started working remotely March 24. All new hires will also be required to set up remotely until COVID-19 restrictio­ns are lifted and life gets back to normal.

“It’s been quite impressive,” said Reygan Hale, vice-president of people operations recently in an interview about how smoothly employees have been able to complete their responsibi­lities without being in an office setting.

She said the company worked tirelessly at the start of the pandemic in late March to get 170 workers set up to work offsite.

Staff are using company-supplied Google Chromebook­s to carry out their duties at Kanetix, which offers price comparison expertise for customers looking to get the best rate.

An eight-week virtual training course for brokers to become licensed will be the first order of business for new hires, before they start making calls from home. Hale said the wave of recruitmen­t was planned to occur before the COVID-19 crisis started, was put on hold as it started to worsen, and now was determined to be the right time to start adding positions.

Informatio­n is available at kanetixltd.ca/about-us/careers. People can email their resumes to joinus@kanetix.ca.

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