REPORT HIGHLIGHTS

• RCMP failing to meet the mental health needs of its members, with new mental health programs only partially implemented, poorly staffed and inadequately funded; one in six members in need of help failed to get it in an easy and timely way. • RCMP supervisors and health services staff often failed to properly support members returning to work from mental health sick leave; one in five who sought mental health support from a health services office did not return to work or was discharged. • Five federal organizations and departments — the Canadian Food Inspection Agency, Global Affairs, Indigenous and Northern Affairs, Health Canada and Public Services and Procurement — should be doing more to assess and mitigate the risk of fraud, and to ensure employees get mandatory training on values, ethics and conflict of interest. • Neither the Canada Border Services Agency nor Immigration, Refugees and Citizenship Canada are sufficiently monitoring or evaluating the controls they have in place to mitigate the risk of corruption among agents and officials. • Out of 9,082 warnings issued to border agents about potential threats entering the country between April 2015 and March 2016, 56 were overlooked or missed, and the required follow-up was not completed as required. Some of them “involved organized crime and contraband drugs,” the audit found. • Among 3,125 temporary resident permits issued at land border crossings between March 2015 and April 2016, 113 were approved “without appropriate justification,” including in some cases to people with criminal convictions. • Staff shortages, a “self-assessment” system and incomplete or incorrect paperwork mean the Canada Border Services Agency doesn’t know if it is collecting all customs duties owed on goods being brought into the country.