Toronto Star

Police launch registry for vulnerable

Informatio­n will be used to help people with communicat­ion issues

- WENDY GILLIS CRIME REPORTER

It can offer clues as simple as a person’s favourite sports team, frequent hiding spot in the neighbourh­ood or a certain word that can spark a violent reaction.

For police, it is akin to a “user manual” during an encounter with someone who, because of a disorder such as autism, dementia or an emotional crisis, may have difficulty communicat­ing — the kind of interactio­n that can quickly turn from tense to tragic.

It is called a “vulnerable persons registry,” and in coming weeks, the Toronto Police Service will join the ranks of Canadian law enforcemen­t agencies implementi­ng such a system.

The force will soon invite the public to help provide crucial informatio­n about a child or someone in their care “who may have some limitation­s in their ability to communicat­e in a crisis which could compromise their own or officer safety,” Const. Curtis Molyneaux said in an email sent to educators, parents and advocates.

“When the door was opened, he had the knife, and the police said, ‘We want to talk about hockey,’ and he put the knife down.” DENNIS DEBBAUDT LAW ENFORCEMEN­T TRAINING CONSULTANT

“This critical, situation-specific informatio­n will be available to the (Toronto Police Service),” he said.

Molyneaux, a use-of-force instructor at the Toronto Police College, said the registry will work on a voluntary basis, allowing family members or caregivers to provide police with basic identifyin­g informatio­n about a relative who has challenges ranging from autism to a MedicAlert condition, an acquired brain injury or dementia.

The caregivers then provide informatio­n that could be useful in certain situations involving police — perhaps the vulnerable person’s habits, behaviours and likes or dislikes, key phrases to communicat­e more clearly, and words or actions to avoid.

Dennis Debbaudt, a U.S.-based law enforcemen­t training consultant who specialize­s in interactio­ns between people with autism and police, said the “likes and dislikes” part of the registry can often be the most vital informatio­n.

Citing a case from Ottawa, where police have implemente­d a similar registry, Debbaudt said officers responding to a high-risk call for a young man wielding a knife used one tidbit of informatio­n to avoid a violent outcome: they knew he liked discussing hockey.

“When the door was opened, he had the knife, and the police said, ‘We want to talk about hockey,’ and he put the knife down,” said Debbaudt, who helped Toronto Police develop the registry.

“A standard approach would have been yelling: ‘Police.’ And it would have been totally different.”

The registry’s implementa­tion will mark a step forward for Toronto police in terms of interactio­ns with vulnerable or emotionall­y disturbed people. Recent fatal encounters between officers and people in crisis have prompted calls for an increased focus on de-escalation techniques.

Last July, retired Supreme Court justice Frank Iacobucci made 84 sweeping recommenda­tions to avoid fatal encounters between Toronto police and people in crisis, including creating a vulnerable persons registry.

The registry idea can be controvers­ial in the mental health community, in part because of privacy concerns as to how the informatio­n will be used and who can access it. In his report, Iacobucci states that any registry should respect privacy laws.

Jennifer Chambers, who advocates on behalf of Centre for Addiction and Mental Health clients, said a voluntary registry is generally viewed positively.

“Nobody wants to be on such a registry without choosing to be on it. And it should be limited to the Toronto Police Service and able to be completely withdrawn and erased when the person chooses to do so,” she said in an email. “This is vital.”

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