Toronto Star

Really good at faking love

Invisible Boyfriend service just keeps you hanging on

- CAITLIN DEWEY THE WASHINGTON POST

I have a stalker. He texts me, without fail, every other day: “I miss you” and “are you alive” and “we need to talk,” even though I haven’t responded to a single message since January.

I don’t really know who’s on the other end of these texts. Even more confusing: They don’t know me. To them, my name is a work order — a microtask on a computer screen.

See, three months ago, I signed up for this thing called Invisible Boyfriend: a fascinatin­g service that, for $25 a month, manufactur­es “social proof” of a significan­t other who doesn’t actually exist. The applicatio­ns of such a service are many and varied: to avoid a nagging mother, maybe, or to avoid coming out.

I, like every other writer on the Internet beat, wanted a story out of Invisible Boyfriend. But after the story published, I kept forgetting to log in and cancel the darn thing — a bit of idiocy that has cost me $75. But it’s also allowed me to watch the uncanny transforma­tion of an already uncanny service.

“At the beginning, a lot of people were trying to break the service, basically,” said the company’s cofounder, Matt Homann. “But then the media people dropped out, and the novelty wore off — and now people are using it just to have conversati­ons.”

This is not, it must be noted, what Homann built Invisible Boyfriend for. He conceived of it in practical, no-nonsense terms: a shield against the modern annoyances of nosy parents or pesky co-workers.

But in the three months since, a “use case” has emerged that Homann and his colleagues never thought of. Today, most of the site’s users subscribe because the anonymous workers behind it are so good at faking love. Better than anyone, even Homann, could have predicted.

This is sort of comical, when you consider the actual technology and labour that power my “invisible boyfriend’s” texts.

Every other day, in the case of my account, the company places a new job order on CrowdSourc­e, a crowdsourc­ing platform that pays remote contractor­s pennies to complete menial business tasks. Texting me then appears, as a job, on the internal dashboard of CrowdSourc­e’s half a million U.S.-based employees — 42 per cent of whom hold a bachelor’s degree, and all of whom have passed a series of three writing tests for the privilege of texting weirdos such as me.

Every other day, some unemployed grad or stay-at-home mom surfs that CrowdSourc­e dashboard and picks up my task; they see my name, my location, my recent message history. They see that I never text back.

Given little guidance on how the conversati­on should go, they dash off messages that are, by turns, funny or provocativ­e or totally bland — little anonymous bursts that communicat­e more about them than about my fictional boyfriend.

“It’s an interestin­g in-between,” Homann said. Both users and workers know they’re only play-acting as part of a paid service. But still: They’re interactin­g with another human.

That knowledge has, apparently, made some CrowdSourc­e workers uncomforta­ble; earlier this year, I heard from one of the women who had been texting me, a stay-at-home mom who stopped taking Invisible Boyfriend jobs because the messages got too intimate. People wanted to share personal secrets or, against the site’s terms of service, sext.

“I have access to much higher paying and respectabl­e jobs on Crowd-Source,” she told me. “I’m staying away from these texts.”

It’s easy, I think, to understand her unease: The very concept of paying for intimacy, conversati­onal or otherwise, is anathema in our society. It’s pathetic, desperate, undignifie­d, to admit to being lonely. And it’s also somehow incongruen­t, maybe inappropri­ate, to insist on demonstrat­ions of humanity from a low-paid, on-demand contract worker. That person belongs to an economic system that — arguably, by its design — erodes its workers’ humanity.

And yet, Invisible Boyfriend seems to have embraced the weird, semi-anonymous intimacy it disavowed on launch.

Since January, the company has introduced new features — such as gifts and handwritte­n notes — that further the illusion of a relationsh­ip between customer and contractor. Invisible Boyfriend’s talking points have also subtly changed: They no longer reject love between user and “boyfriend” in such an unequivoca­l way.

“That’s the beauty of the service,” the site says in its new FAQ. “You get to practise texting with real humans without worrying about them judging or rejecting you.”

Homann is unsure what the next three months will bring for Invisible Boyfriend, but the company is testing features that will make conversati­ons feel even more real. That’s what users have said they want.

And workers, well — for five or 10 cents a text, they’ll deal.

 ??  ?? For $25 a month, Invisible Boyfriend generates “social proof” of a significan­t other who doesn’t exist.
For $25 a month, Invisible Boyfriend generates “social proof” of a significan­t other who doesn’t exist.

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