Toronto Star

Millennial­s changing the face of United Way campaigns at work

Local organizati­on sees spike in Day of Caring volunteers in past decade

- SUNNY FREEMAN BUSINESS REPORTER

As 26-year-old Sahar Shoja doled out plates to homeless men twice her age at Toronto’s Good Neighbours’ Club, she felt the connection between her workplace United Way donations and the people they help.

“So many times you get asked for money, and you donate maybe 20 bucks or 50 bucks, but you don’t really understand what that money is going to do,” said the sponsorshi­p marketing manager at CIBC. “I think going to places like the Good Neighbours’ Club really helps you understand what your money is doing.”

Shoja is just one of the Greater Toronto Area’s millennial­s — born between 1980 and 2000 — pushing back against the stereotype that they’re a selfish and uncharitab­le generation. Members of this globally connected demographi­c are changing the face of corporate social responsibi­lity with their desire to feel invested in a cause.

Millennial­s are more likely to volunteer than baby boomers did when they were young adults, according to the U.S. National Conference on Citizenshi­p.

About 70 per cent of millennial employees volunteere­d last year, and among those who did, 79 per cent said they felt they had made a difference, according to the Millennial Impact report.

The preference for “active philanthro­py” over “passive philanthro­py” is a major trend among the 760 employers participat­ing in this year’s workplace campaign at the United Way Toronto & York Region, said Daniele Zanotti, its senior vice-president of resource developmen­t.

“For a new generation of donors, they really want to engage and give,” Zanotti said. “In the past, it may have been enough to say, ‘I’m going to give to the United Way,’ but donors now want to see their donation on the ground.”

The local organizati­on hopes to raise $100 million by December for community organizati­ons and social services across the region. Corporate campaigns are expected to comprise about 20 per cent of that goal.

Day of Caring projects, which encourage staff to use a work day to volunteer in the community, provide the opportunit­y for employees to see their dollars at work firsthand, Zanotti said.

The local United Way has seen a nearly 200-per-cent increase over the past decade in Day of Caring projects, which have often resulted in more people signing up to volunteer afterward, he said.

Twice a year, volunteers at the 50employee CANSO Investment Counsel go out in the community to do everything from window washing to weeding gardens.

In addition to giving employees a sense of the return on their investment­s, the events are also important team-building initiative­s that allow junior employees to mingle with senior executives, said Heather Mason-Wood, the firm’s vice-president.

“They come back and they’re so much more engaged with United Way having done the Day of Caring, because they see the end result of what they’re doing,” she said. When engineerin­g firm MMM Group first started its United Way campaign, younger employees donated the least among any workplace cohort, said CEO Hugo Blasutta.

But, he added, after the company launched biannual Days of Caring — “once they were engaged and realized where their money was going” — donations from the firm’s youngest employees spiked.

Shoja started at CIBC fresh out of university in 2011, and was curious about the organizati­on she was hearing so much of at the bank, yet knew little about.

She attended an informatio­n session about the hundreds of community organizati­ons the United Way helps fund and decided to become involved. Now, she is co-chair of CIBC’s GenNext cabinet, a group designed to engage young employees in their 20s and 30s.

Shoja’s committee has since been flooded with questions from other millennial­s about how they can volunteer, she said.

“For a variety of reasons, the millennial generation, they actually want to see the impact of their money or the impact of their efforts.”

“For a new generation of donors, they really want to engage and give.” DANIELE ZANOTTI UNITED WAY TORONTO AND YORK REGION

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