Toronto Star

Putting patients first can save our health-care system

- Kapil Khimdas has worked in senior management roles in health systems in Canada and the United Kingdom. Danyaal Raza is an expert adviser for EvidenceNe­twork.ca, a family physician at St. Michael’s Hospital and an assistant professor at U of T. KAPIL KHIM

It’s no secret: Ontario is getting older. The number of seniors in our province has been steadily increasing and will double over the next 20 years. Including factors such as increased use of health services and evolving technology, this will result in a substantia­l increase in demand across the health system. Those services will cost money.

In just the continuing-care sector (including home care, rehab facilities and long-term care homes) public spending will need to increase by $16 billion. That doesn’t include an increase in private spending of another $10 billion.

Our provincial government’s response to this challenge is the Patients First Act, which is currently being put into action. Patients First is a structural reorganiza­tion of agencies in the community health system, empowering local health authoritie­s with more responsibi­lity for primary and home health-care delivery.

How exactly will this help us take care of double the number of seniors by 2037?

It’s not entirely clear — at least not yet. There is a risk that this reorganiza­tion with a friendly name will just shuffle activity from one branch of government to another.

But there’s opportunit­y for a real transforma­tion in the way we deliver services. Taking care of more seniors does not have to be more expensive. That’s the potential of Patients First: to reorganize our health system to treat patients before they become patients and to organize care around cost-effective, community-based care instead of relying on the traditiona­l, expensive hospital environmen­t.

There are three major ways that Local Health Integratio­n Networks (LHINs) can use their new responsibi­lities to drive change.

First, improve what they’re doing already. We know better community and primary care can avoid expensive hospital admissions. Yet our health system is still largely organized around hospitals, while the illnesses that affect most patients are chronic and can be better managed in the community.

That’s where LHINs should start to shift the focus of care. For example, why not give hospitals the means and funding to organize their own home care and mea- sure their performanc­e on reducing admissions?

The second is by prioritizi­ng population­s according to those who can benefit most. We know that our most socio-economical­ly challenged communitie­s have the highest rates of illness and the lowest levels of primary-care support. LHINs should focus support on these areas. For example, why not actively direct home care and primary care funding towards these communitie­s?

The third is to improve population health and disease prevention. Our rates of preventabl­e illness are higher than they could be. What if we focused on reducing them?

LHINs can also cement a population health approach to all services in their communitie­s. For example, LHINs could collaborat­e with primary-care practices to measure and monitor overall health status and give family doctors the financial flexibilit­y to prescribe any kind of support — such as housing or income supports — that result in healthier patients and communitie­s.

In shifting our focus towards prevention and community care, we will need to be very mindful of Canada’s promise of universal care for all. The Canada Health Act is what guarantees that all hospitalba­sed services must be publicly funded and accessible to all. But in the community, the act only does this for physician services. This shift to preventati­ve and community-based care needs to be undertaken with a promise of universal access if we wish to create a system that will effectivel­y serve a graying population.

Patients First could be an incredible moment for health leaders to dramatical­ly reshape how health care is delivered in Ontario — to truly realize the government’s vision of making Ontario the “healthiest place in North America to grow up, and to grow old.”

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