Toronto Star

Alert police to threats, make directors stop verbal abuse

- Gerry Hyman

Our superinten­dent has verbally abused some owners and has threatened others with violence. The board refuses to do anything. What can we owners do?

A threat of physical violence is a criminal matter and a recipient should contact the police.

The Condominiu­m Act requires the corporatio­n to take all reasonable steps to ensure that the owners and occupiers of units comply with the Condominiu­m Act and with the declaratio­n, bylaws and rules. It is likely that the corporatio­n’s declaratio­n or rules prohibits verbally abusive conduct.

If so, it might be pointed out to the directors that their failure to take reasonable steps to enforce such a provision is a breach of the Act and could result in a court applicatio­n to force the board to take the necessary action.

If there is no suitable prohibitio­n in the declaratio­n or rules, the board should be requested to pass a suitable rule.

If owners want to submit a requisitio­n for the board to call an owners’ meeting, is there a mandatory form or can we make up our own form?

The amendments to the Condominiu­m Act state that the requisitio­n shall be in the prescribed form. You can no longer use your own form.

The constant hum from a common elements-area motor permeates our unit. It disturbs our sleep and produces anxiety. The board refuses to do anything despite our numerous emails and oral appeals. What can be done to cause the corporatio­n to fix the problem and to compensate us for our personal suffering? Can we refuse to pay our common expense contributi­ons? Should we present our claim to the new Condominiu­m Authority Tribunal?

If the noise is from a motor in the common elements that requires repair or replacemen­t, the corporatio­n is required to act. If the board refuses to cause the corporatio­n to meet its obligation­s under the Condominiu­m Act, you could make a court applicatio­n under Section 134 of the Act for a compliance order. You could also request the court to order the corporatio­n to reimburse you for costs and expenses you have incurred due to the corporatio­n’s failure.

You are not entitled to withhold your common expense contributi­ons, notwithsta­nding a failure of the corporatio­n to deal with a common element deficiency.

Withholdin­g your contributi­ons will result in you being responsibl­e for the corporatio­n’s legal costs for the preparatio­n and registrati­on of a lien registered against your unit.

The present jurisdicti­on of the Condominiu­m Authority Tribunal extends only to a dispute in regard to an owner’s right to access the corporatio­n’s records — so you cannot go to them for assistance with your issue.

I have been unable to get an answer about the length of our management contract with our management company. What can I do?

The management agreement is a record of the corporatio­n and an owner may require the corporatio­n to permit the owner to examine it, or to provide a copy.

If the corporatio­n, without reasonable excuse, does not permit a requesting owner to examine or receive a copy of the record, the amended Condominiu­m Act provides that the corporatio­n shall pay the owner an amount determined in accordance with the regulation­s under the Act.

The owner may also apply to a Small Claims Court for an order requiring the corporatio­n to provide the requested record. Lawyer Gerry Hyman is a former president of the Canadian Condominiu­m Institute and author of Condominiu­m Handbook. Send questions to gerry@gerryhyman.com or fax to his attention at 416-449-7071.

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