Toronto Star

Twitter rebuilds investor following

Publishers slowly ‘tiptoe’ back to platform that has come under heavy criticism

- JERAN WITTENSTEI­N AND SELINA WANG BLOOMBERG

Twitter Inc. is accumulati­ng likes from some of its most important followers: Wall Street analysts.

The social media company, in the third year of CEO Jack Dorsey’s turnaround effort, has been upgraded by at least six analysts since reporting better-than-expected third-quarter results in late October. That’s helped fuel a more than 40per-cent rally in the stock.

Facebook Inc.’s recent decision to emphasize content generated by users’ friends and family in their news feeds, pulling back from posts created by brands, businesses and news outlets, was cited by Victor Anthony, an analyst at Aegis Capital, when he raised his rating on Twitter’s stock Monday to buy from sell. Anthony said Facebook’s shift will probably boost Twitter’s importance to media outlets and businesses.

Daniel Ives, chief strategy officer at GBH Insights LLC, agrees that Twitter now has a unique chance to win more business from advertiser­s and publishers.

“Facebook is still the behemoth, but publishers have to hedge their bets and have to at least start to tiptoe back into the Twitter platform,” Ives said in an interview.

The wave of optimism is notable for a stock that appeared to be flatlining just nine months ago, when shares were trading within spitting distance of a May 2016 record low of $14.01 (U.S.). The stock has recently been trading in the $24 range. A more positive view of the platform from advertiser­s and greater activity by users are making Twitter more attractive to investors and potential strategic buyers, analysts say.

Twitter, the social media company known for its original 140-character limit on messages, has long been favoured by journalist­s, entertaine­rs, athletes and politician­s as a place to comment on news and personalit­ies.

A key part of Dorsey’s strategy has been to try to make Twitter a destinatio­n for a wider audience to see “what’s happening now,” by entering into video streaming partnershi­ps with news outlets and sports leagues.

But it hasn’t been able to topple Facebook, where about 45 per cent of Americans get their news, versus 11 per cent for Twitter, according to a Pew Research Survey conducted in August 2017. Bloomberg LP produces TicToc, a global breaking news service for Twitter’s site.

Last week, BTIG analyst Richard Greenfield raised his target for shares to $30 from $25, saying that users are returning more frequently and spending more time on the platform on a daily basis. The trend is partly a result of Twitter’s improved algorithm that shows users the most relevant tweets first, he said. Shyam Patil, an analyst at Susquehann­a Financial Group, recently said improvemen­ts in Twitter’s live video advertisin­g could make the company a “surprise performer in 2018.”

Not all analysts are convinced Twitter is over its troubles.

“Things are moving in their favour, but fundamenta­lly the company is no different from about a year ago when the stock was around $17,” said James Cakmak, an analyst at Monness Crespi Hardt & Co. who essentiall­y has a hold rating on Twitter.

With 330 million monthly active users, Twitter has just a fraction of the digital advertisin­g market compared with Facebook and its average of 2 billion monthly users. Keenan Beasley, co-founder of BLKBOX, a creative agency with clients that include Samsung Electronic­s Co. and Coty Inc.’s Covergirl, said his clients won’t be significan­tly shifting their ad budgets away from Facebook in light of its recent changes.

“What brands can’t ignore is that you have most of the world on a Facebook property,” Beasley said. “Twitter needs to get everyday people back engaged on its platform.”

Another obstacle is Twitter’s reputation as a honeypot for trolls, harassers and fake news.

Last year, Twitter acknowledg­ed that its system used verify users’ authentici­ty was “broken,” after facing criticism that it was seen as endorsing trolls and white supremacis­ts.

Twitter now has a unique chance to win more business from advertiser­s and publishers

On Dec. 31, CNN newscaster Anderson Cooper said he had basically “dropped off” Twitter, which “seems very toxic” to him. There was a oneday Twitter boycott last year to protest the company’s decision to temporaril­y lock the account of Rose McGowan, a critic of Hollywood producer Harvey Weinstein’s alleged sexual harassment.

Twitter has also struggled to refute the perception that it’s a breeding ground for propaganda. Last year, it identified almost 3,000 accounts associated with the Russian proKremlin internet Research Agency and more than 1 million automated, election-related tweets from Russian-linked accounts. Twitter faces many questions from Congress about the extent of that influence.

Users are also waiting for the company to roll out its promised “transparen­cy centre” that will show informatio­n on political ads, such as how much candidates’ campaigns spent, the identity of the organizati­on funding the campaign, and what demographi­cs the ad targeted.

A key statistic for Twitter when it reports earnings on Feb. 8 is the number of daily active users. Twitter only discloses the growth rate, which was 14 per cent in the third quarter, compared with the same period a year earlier. Monness Crespi’s Cakmak estimates the total is about 125 million. Snap Inc.’s Snapchat had 178 million in the third quarter.

Twitter is increasing­ly the subject of acquisitio­n speculatio­n. The company could be a strategic purchase for Microsoft Corp., Comcast Corp. or 21st Century Fox Inc., after that company completes the sale of its studio, cable channels and internatio­nal assets to Disney, BTIG’s Greenfield said last week.

“As investor confidence in Twitter’s turnaround builds throughout 2018, we believe it will be too valuable to remain independen­t,” Greenfield said.

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